Service Director Bertera Nissan Manchester $140k -$180k

Job Title: Service Director Location: Bertera Nissan, Manchester Salary Range: $140,000 - $180,000 Overview Bertera Nissan in Manchester is seeking an experienced and dynamic Service Director to join our team. This is a key leadership role responsible for overseeing the service department, ensuring exceptional customer satisfaction, and promoting operational efficiency. The ideal candidate will have a strong background in automotive service management, proven leadership skills, and a passion for driving team success. Responsibilities Lead and manage the service department, ensuring a high level of customer service is consistently delivered. Develop and implement strategies to increase service department efficiency and profitability. Monitor and improve shop productivity, customer satisfaction index (CSI), and work quality. Recruit, train, and develop service department staff, fostering a team-oriented environment. Set and achieve performance targets, managing budgets and forecasts to drive service department growth. Ensure compliance with all company policies and governmental regulations. Maintain accurate records and provide regular reports on department performance to senior management. Qualifications Proven experience in a leadership role within an automotive service department. Strong understanding of automotive technology and repair processes. Excellent customer service and communication skills. Ability to manage multiple priorities in a fast-paced environment. Proficient in using service management software and Microsoft Office Suite. Strong leadership and team development skills. Bachelor's degree in business, automotive technology, or a related field preferred. Benefits Competitive salary range of $140,000 - $180,000, commensurate with experience. Comprehensive benefits package including health, dental, and vision insurance. Paid time off and holidays. Ongoing professional development opportunities. Employee discounts on vehicle purchases, parts, and services. If you are a motivated leader with a proven track record in automotive service management and are ready to take on a rewarding challenge, we encourage you to apply for this exciting opportunity at Bertera Nissan in Manchester. #J-18808-Ljbffr Bertera Nissan Manchester