Helpdesk Manager - Lead High-Impact IT Support (LA)
1Above Technology
1Above Technology in Los Angeles is seeking an experienced Helpdesk Manager to lead in-office IT support operations. This hands-on leadership role oversees day-to-day performance of the helpdesk team, ensuring service requests and incidents are resolved efficiently and maintaining high technical standards. The role focuses on building QA frameworks, reviewing ticket handling, coaching technicians, and driving SLA compliance. #J-18808-Ljbffr 1Above Technology
Vacancy posted 2 days ago
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