Peer Support Specialist (Roster)

Salary: $20.00 Annually
Location : (Greensboro Police Department ) 100 Police Plaza Greensboro, NC
Job Type: Active Roster Temporary
Job Number: 05361
Department: Community Safety
Division: Community Safety
Opening Date: 05/20/2026
Closing Date: 6/7/2026 11:59 PM Eastern


Description

Peer Support Specialist
Office of Community Safety | Executive Department
Active Roster Temporary | External Recruitment
Help Build Trust, Connection, and Hope in Our Community
The City of Greensboro is committed to creating safe neighborhoods, equitable opportunities, and a community where every resident feels seen, supported, and valued. Through the Office of Community Safety, we are investing in innovative, people-centered solutions that connect individuals experiencing homelessness and crisis with meaningful support and resources.

As a Peer Support Specialist , you will play a vital role in relationship-building, outreach, and compassionate engagement with some of Greensboro's most vulnerable residents. This position is ideal for someone who is empathetic, resilient, community-minded, and passionate about helping others navigate difficult circumstances with dignity and care.

Salary & Classification

• Hourly Rate: $20.00/hour
• FLSA Status: Non-Exempt
• Job Type: Active Roster Temporary
• Benefits: This is a non-benefitted position

Work Schedule
Daytime case management and peer support opportunities are available; however, candidates must be available to work overnight Orange Flag operations from 7:00 PM - 8:00 AM as needed .

Orange Flag operations are activated during extreme heat conditions to support vulnerable community members experiencing homelessness.
Why You'll Love This Opportunity

• Make a direct impact in the lives of individuals experiencing homelessness and crisis
• Support Greensboro's commitment to equity, resiliency, and compassionate public safety
• Be part of a collaborative, mission-driven team focused on innovative community solutions
• Help advance initiatives that contribute to Greensboro being the most connected city and a community with exceptional quality of life
• Gain meaningful experience in outreach, peer support, case management, and community engagement

About the Role
The Peer Support Specialist works collaboratively with the Community Safety Department to support homeless services initiatives, including:

• Orange Flag operations
• Housing First Plus
• Street outreach and engagement efforts

In this role, you will build trusting relationships with individuals served, assist with case management and resource coordination, and provide supportive engagement during both daytime outreach and overnight operations.

Key responsibilities include:

• Supporting outreach and engagement efforts with individuals experiencing homelessness
• Assisting clients with navigating services and accessing community resources
• Building rapport and fostering supportive relationships grounded in empathy and respect
• Working alongside Community Safety staff during Orange Flag operations
• Assisting with basic case management support and follow-up services
• Collaborating with community partners and internal teams to support client needs

This role reflects the City's values of being people-centered, purpose-driven, and innovative in addressing community challenges through compassionate service.

Qualifications

Minimum Qualifications
We welcome candidates who bring a combination of lived experience, professional experience, and a passion for helping others.

Required qualifications include:

• High School Diploma or GED
• Valid Driver's License
• Professional or educational experience in one or more of the following areas:
  • Homeless services
  • Mental health
  • Peer support
  • Social work
  • Case management
  • Related human services field

Preferred Qualifications

• Case management experience
• Peer Support Certification

01


What is your highest level of Education? Please select Not Applicable if you do not possess a high school diploma or GED.

• Not Applicable
• High School Diploma / GED
• Some College
• Associates Degree
• Bachelors Degree
• Masters Degree

02


Do you have a Valid Driver's License?

• Yes
• No

03


Do you have professional or educational experience in homeless services, mental health, peer support, social work, case management, or a related field?***Experience must also be reflected in the duties/work section of the application. ***

• Yes
• No

04


"Clearly describe your Professional or educational experience in homeless services, mental health, peer support, social work, case management, or related field.*** If "No experience" please type Not Applicable or N/A in designated area. **Incomplete answers/ or see resume will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application ***
05


Do you have case management experience?***Experience must also be reflective in the duties/work section of application. ***

• Yes
• No

06


"Clearly describe your case management experience.*** If "No experience" please type Not Applicable or N/A in designated area. **Incomplete answers/ or see resume will not be processed, experience must also be clearly stated in the Employment / Work history section of your employment application ***
07


Do you have peer support certification?

• Yes
• No

08


I understand that all Required Competencies, Work history and Credentials and Education must appear on the application in the Education and Work Experience sections of the application form to receive consideration during the selection process. Resumes will not be accepted in lieu of completing the application, "See Attached Resume or an Embedded Text Resume" will be considered incomplete and will not be processed.

• I Understand

Required Question