Front Desk Associates, South Bay

Front Desk Associates, South BayPart-timeCompany DescriptionEquinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door. We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunities—we offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.Job DescriptionResponsibilities include but are not limited to the following:Professionally greet members and guestsScan membership ID's upon members entranceAnswer phones professionallyRespond to member questions, concerns and discrepanciesUpdate members' accounts if neededMaintain an orderly and clean work areaAbility to work opening/closing/mid-day shiftsProvide club tours to new membersProvide the highest level of customer service to members, prospective members, and guestsAid other departments with other related tasksQualificationsThe successful candidate must have the following attributes:Minimum of 1 year in customer service or related experienceHigh school diploma/GED required or equivalent work experienceReliable, professional, computer literate, energetic, and friendlyPreferably interested in health, fitness, and/or sportsMust be friendly, vibrant, and outgoingMust be able to effectively communicate in person, via email, and via phoneEssential physical requirements:Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder heightMust be able to perform pushing, pulling and lifting up to 50lbs at a timeAdditional InformationAs a member of the Equinox team you will receive:We offer competitive salary, benefits, and industry leading commission opportunities for club employeesComplimentary Club membershipPerks and incentives with our products and services including Personal Training, Pilates, Spa and ShopPay Transparency: $18.47/hrThis job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.Equinox is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.