Director of Clinical Operations

Job Description

Job Description

Title: Director of Clinical Operations
Status: Full-Time | Day Shift
Location: Lewiston, ID
Salary: Salary to be discussed by Bryant Staffing Solutions Recruiter

We are seeking an experienced Director of Clinical Operations to lead clinic operations, oversee clinical teams, and ensure the delivery of high-quality, patient-centered healthcare in Lewiston, Idaho.

This leadership position combines operational management, clinical oversight, quality improvement, and direct patient care responsibilities. The Director will work closely with organizational leadership to enhance clinic performance, support staff development, maintain regulatory compliance, and strengthen relationships with healthcare partners.

The ideal candidate will have a strong background in healthcare management and primary care, along with the clinical credentials necessary to provide patient care when additional coverage is required.

Oversee daily clinic operations, ensuring efficient workflows, quality patient care, and operational effectiveness.

Participate in recruiting, onboarding, supervising, and evaluating clinical and administrative staff.

Provide coaching, mentorship, and professional development opportunities for team members.

Coordinate staffing, patient scheduling, electronic medical record workflows, supplies, equipment, and facility operations.

Monitor operational budgets and support responsible resource management.

Collaborate with senior leadership on strategic planning, clinic performance, and operational improvements.

Support the opening of new clinic locations and implementation of clinical programs.

Identify and resolve staffing, patient care, and operational challenges.

Provide direct patient care when scheduled providers are unavailable or additional clinical support is needed.

Evaluate, diagnose, and treat patients with acute illnesses, chronic medical conditions, and minor injuries.

Conduct preventive health assessments, wellness examinations, and occupational health evaluations.

Order and interpret diagnostic tests and develop appropriate treatment plans.

Prescribe medications and coordinate referrals within authorized scope of practice.

Educate patients on disease prevention, chronic condition management, and healthy lifestyle practices.

Maintain accurate and timely documentation in electronic medical records.

Collaborate with medical leadership and other healthcare professionals to coordinate patient care.

Maintain active clinical credentials, certifications, and prescribing privileges.

Monitor clinical quality indicators, patient satisfaction, appointment availability, and operational performance.

Implement process improvements to strengthen patient safety, care delivery, and overall efficiency.

Ensure compliance with HIPAA, healthcare regulations, clinical policies, and applicable state requirements.

Coordinate staff training, continuing education, and competency assessments.

Investigate and resolve patient concerns while maintaining high service standards.

Participate in developing clinical initiatives that improve patient outcomes and preventive healthcare services.

Maintain professional relationships with organizational partners and healthcare stakeholders.

Participate in meetings addressing clinical performance, service expectations, and operational goals.

Identify opportunities to expand healthcare services and improve patient engagement.

Collaborate with leadership to develop programs supporting employee wellness, preventive care, and chronic disease management.

Bachelor's degree in Nursing or a related healthcare field.

Current Idaho license and certification as an Advanced Practice Nurse or Physician Assistant.

Active prescriptive authority and DEA registration.

Current Basic Life Support (BLS) certification.

Current Advanced Cardiovascular Life Support (ACLS) certification.

Minimum 3 years of healthcare management experience.

Minimum 2 years of relevant primary care experience.

Experience supervising healthcare professionals and managing clinical operations.

Ability and willingness to provide direct patient care when operational needs require additional coverage.

Knowledge of clinical regulations, credentialing requirements, and professional scope-of-practice standards.

Master's degree in Nursing, Healthcare Administration, or a related field.

Certification as a Department of Transportation (DOT) Medical Examiner.

Experience in occupational health, corporate healthcare, or industrial healthcare environments.

Clinical Operations Management: Strong understanding of healthcare workflows, staffing, budgeting, and clinic administration.

Healthcare Leadership: Ability to supervise, coach, and develop multidisciplinary clinical teams.

Primary Care Expertise: Experience assessing, diagnosing, and managing acute and chronic medical conditions.

Quality Improvement: Ability to monitor clinical outcomes, implement improvements, and maintain patient safety standards.

Regulatory Compliance: Knowledge of HIPAA, healthcare regulations, and clinical practice requirements.

Communication & Relationship Management: Strong interpersonal skills for working with patients, staff, leadership, and organizational partners.

Problem-Solving: Ability to make sound clinical and operational decisions in a fast-paced healthcare environment.

Employment Type: Full-Time

Schedule: Day Shift

Work Setting: Onsite

Travel Requirements: None

Clinical Coverage: Must be available to provide direct patient care when scheduled providers are absent or additional coverage is required.

Comprehensive employee benefits package supporting health, wellness, and financial well-being.

Opportunity to lead clinical operations and influence patient care quality.

Supportive and collaborative professional environment.

Opportunities for leadership development and career advancement.

Meaningful involvement in improving healthcare access and patient outcomes.

Lewiston, Idaho, offers a balance of professional opportunity, outdoor recreation, and small-city living.

Situated where the Snake and Clearwater Rivers meet, the community provides scenic surroundings, a welcoming atmosphere, and convenient access to outdoor activities.

Outdoor Recreation: Enjoy fishing, boating, hiking, camping, and other year-round activities.

Community Lifestyle: Experience a friendly community, manageable commutes, and a relaxed pace of life.

Dining & Entertainment: Explore local restaurants, wineries, breweries, and seasonal community events.

Cultural Attractions: Client regional history, arts, museums, and the scenic Lewis-Clark Valley.

Cost of Living: Enjoy potential housing and lifestyle cost advantages compared with larger West Coast metropolitan areas.