Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$14.75 - $16.76 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:
  • Competitive pay between $14.75 - $16.76
  • Employee discounts and free meals
  • Paid sick leave and/or paid time off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Weekly direct deposit
  • 401k plan
  • Medical, dental, and vision benefits
And much, much more!

This role is vital to the guest experience because you'll:
  • Lead the experience: Check in with guests and make sure they are enjoying themselves
  • Be the solution: Handle guest concerns and provide resolve to their satisfaction
  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
  • A humble and hospitable demeanor;
  • Passion for helping and serving others (customers and fellow team members);
  • A desire to learn and grow; and
  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in South Miami, FL vacancy
  •  ...customer service at its golf facility. In this role, you will supervise staff, assist with merchandise sales, and ensure top-notch guest experiences. An ideal candidate has excellent communication skills, attention to detail, and at least one year of guest service experience... 
    Suggested

    Biltmore Hotel

    Miami, FL
    2 days ago
  • $14.75 - $16.76 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU....  ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying... 
    Suggested
    Hourly pay
    Local area
    Flexible hours
    Shift work

    McDonald's

    Miami, FL
    13 hours ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Miami, FL
    2 hours ago
  • $15 per hour

    SP+ is looking for a Valet Supervisor in Miami to lead daily shift operations at The Elser. The ideal candidate will ensure 5...  ...professionalism. This position requires at least 6 months of guest service experience and effective communication skills. Compensation includes a... 
    Suggested
    Hourly pay
    Shift work

    SP+

    Miami, FL
    3 days ago
  • $14 per hour

    SP Plus Corporation is seeking a Supervisor in Miami, Florida, to manage valet operations and ensure a positive guest experience. The ideal candidate has a high school diploma and at least 6 months of experience in a related role. Key responsibilities include overseeing... 
    Suggested
    Hourly pay

    SP Plus Corporation

    Miami, FL
    2 days ago
  • Trump Miami Resort Management LLC is seeking a Golf Shop Manager to lead operations at their Miami location. This role involves managing staff, ensuring high-quality guest experiences, and maintaining shop inventory and merchandising standards. The ideal candidate will... 

    Trump Miami Resort Management LLC

    Miami, FL
    4 days ago
  •  ...responsible for the overall safety and security of the hotel and its guests. This role involves supervising security staff, developing...  .... Candidates should have a high school diploma and significant experience in law enforcement or security management. The ideal candidate... 

    Biltmore Hotel

    Miami, FL
    1 day ago
  •  ...condominium in Miami. The ideal candidate will oversee the entire guest journey and lead the hospitality team, ensuring service excellence and...  ...Miami regulations. Applicants should have over 5 years of experience in hospitality management, ideally in a luxury setting, with... 

    Vensure Employer Solutions

    Miami, FL
    5 days ago
  •  ...fast-casual dining chain is seeking a Shift Lead to oversee restaurant operations in Miami...  ...with brand standards, promote a guest-centric culture, and support training and...  ...least 6 months of restaurant operations experience, a high school diploma, and demonstrate effective... 
    Casual work
    Shift work

    Qdoba Restaurants

    Miami, FL
    5 days ago
  • We are looking for a hospitable Guest Experience Team Member to elevate our front door. You’ll own the flow of the restaurant while building meaningful relationships with guests and creating personalized experiences that keep our regulars coming back. You see hospitality... 
    Immediate start
    Flexible hours

    Push Operations

    Miami, FL
    4 days ago
  •  ...a dynamic leader for restaurant operations. You will ensure elevated service standards, mentor management teams, and enhance guest experiences in a vibrant, luxury setting. The ideal candidate has over 5 years of upscale restaurant leadership experience, strong financial... 

    SkyBridge Luxury & Associates

    Miami, FL
    2 days ago
  • Workstream is hiring a Lead Host in Miami, Florida. As a crucial member of the Guest Services Team, you will create unforgettable hospitality experiences by warmly welcoming guests and ensuring their needs are met throughout their visit. This role requires strong customer... 

    Workstream

    Miami, FL
    1 day ago
  •  ...location in Miami, Florida. This position involves coaching and training employees, managing store operations, and ensuring a great guest experience. Responsibilities include recruiting staff, maintaining inventory, and promoting the 7-Eleven brand within the community.... 
    Night shift

    7-Eleven

    Miami, FL
    1 day ago
  •  ...restaurant position focused on providing friendly, attentive service to guests. Responsibilities include handling food and beverage orders...  ...restaurant. Ideal candidates have 3 to 6 months of relevant experience and may need flexibility in their schedule. Benefits include... 
    Shift work

    LPQ USA LLC

    Miami, FL
    4 days ago
  • The Fresh Market is seeking a passionate Bakery Department Lead to enhance the guest experience and support the Bakery Department Manager. This role involves team leadership, inventory management, and ensuring exceptional service. Candidates should have at least 1 year... 
    Flexible hours

    The Fresh Market

    Miami, FL
    4 days ago
  •  ...TurnPoint in Miami is seeking a Supervisor to lead daily operations at the theatre. The...  ...guide the theatre crew, ensuring outstanding guest service and smooth operations....  ...environment. Candidates must have supervisory experience and a passion for delivering a fantastic... 

    Hunter Super Techs - TurnPoint

    Miami, FL
    4 days ago
  • Kasa Living seeks a Hospitality Associate to lead guest experience at our Miami location. This role involves overseeing operations, ensuring exceptional service, and fostering a high-performance team culture. The ideal candidate excels in communication and is tech-savvy... 
    Flexible hours
    Night shift

    Kasa Living

    Miami, FL
    1 day ago
  •  ...Miami, Florida, is looking for a Front Desk Supervisor. This role is crucial as you will create memorable experiences for our guests upon their arrival. You will lead the front desk staff, ensuring service excellence and guest loyalty. The ideal candidate should have... 
    Flexible hours
    Weekend work
    Afternoon shift

    SpringHill Suites Miami Airport South

    Miami, FL
    2 days ago
  •  ...operations in food and beverage outlets. This role involves ensuring food quality, guest satisfaction, and compliance with safety standards. The ideal candidate should have supervisory experience in a restaurant setting and a solid understanding of customer service. They... 

    HHM Hospitality

    Miami, FL
    4 days ago
  •  ...this role, you will ensure compliance with health and safety regulations while providing exceptional guest service. The ideal candidate will have management experience in a restaurant setting, strong communication skills, and the ability to work flexible hours. A comprehensive... 
    Flexible hours

    IHG Hotels & Resorts

    Miami, FL
    5 days ago
  • SunLife Organics in Miami is looking for a motivated SunLife Samurai to lead our team and deliver an exceptional guest experience. You will be responsible for managing operations, mentoring associates, and ensuring the highest standards of service. The ideal candidate has... 
    Shift work

    SunLife Organics

    Miami, FL
    2 days ago
  • A leading fast-casual dining chain is seeking a Restaurant Manager in Miami, Florida. This role emphasizes guest hospitality and team member development. Successful candidates will have over 2 years of experience in similar positions, a passion for guest service, and strong... 
    Casual work

    PDQ Restaurants

    Miami, FL
    2 days ago
  • Ontario Trillium Foundation seeks a Restaurant Manager for their Miami location. This role includes leading the team to provide excellent guest experiences and managing operations according to Dunkin’ standards and franchise policies. The successful candidate will handle... 

    Ontario Trillium Foundation

    Miami, FL
    1 day ago
  • A leading hospitality firm is seeking an experienced Restaurant Manager to lead daily operations at a lively restaurant in Miami. This role requires a passion for guest experience and strong leadership skills in a fast-paced environment. The ideal candidate will have a... 

    DC Global Talent Inc.

    Miami, FL
    1 day ago
  •  ...hotel located in Dania Beach, Florida. This role involves leading all aspects of hotel operations, ensuring high guest satisfaction, and managing financial performance. The ideal candidate has proven experience in hotel management and a solid background in budgeting and... 

    IRAS Group

    Miami, FL
    5 days ago
  • Tapestry Conshohocken is seeking a Front Desk Clerk to create exceptional guest experiences at our Miami location. In this role, you will be responsible for assisting guests with empathy and professionalism, addressing concerns promptly, and maintaining high service standards... 

    Tapestry Conshohocken

    Miami, FL
    3 days ago
  •  ...Miami, Florida, is looking for a dedicated Shift Manager to lead and inspire the team at your local McDonald’s. This role emphasizes...  ..., and the opportunity to truly make a difference in each guest's experience. You’ll oversee crew schedules, ensure high safety and... 
    Local area
    Flexible hours
    Shift work

    Argomcd

    Miami, FL
    4 days ago
  • $15 per hour

     ...operations of a property, ensuring service standards are met. You'll coordinate tasks, provide guidance to the team, and manage guest service experiences across shifts. The ideal candidate will maintain composure under pressure, ensure efficient staffing, and develop... 
    Full time
    Shift work

    Towne Park LLC

    Miami, FL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!