Ice Guard/Rentals Representative

Ice Guard/Rentals Representative

Baptist Health IcePlex, Fort Lauderdale, FL

The Florida Panthers enter their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL's southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round.

An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, "Heroes Among Us," honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans' affairs; children's health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region. The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area.

Job Title: Ice Guard/Rentals Representative Department: ICE- Guard/Rentals Representative Reports To: Front Desk Manager FLSA: Non-Exempt Employment Type : Part-Time Location: FTL War Memorial – Baptist Health IcePlex.

Job Summary: An Ice Guard representative's primary focus is to monitor the ice during all public skating sessions to ensure a safe and fun environment for all participants. In addition to these duties, an Ice Guard also maintains the rental skates as instructed.

Essential Duties and Responsibilities:

• Monitors all public session skating events both on and off the ice.
• Assists in the general maintenance and upkeep of the ice arena area including sweeping, cleaning, and other custodial duties.
• During public skating, issues skates and monitors the skate rental counter.
• Maintains rental skates as instructed.
• Supervises skating to ensure safe operations.
• Administers first-aid as required.
• Provides excellent customer service at all times and ensures that all policies are properly implemented.
• Knows emergency procedures for building and evacuation plan.
• Ensures the overall cleanliness of ice arena and rentals area.
• Performs additional duties as required.

Qualifications:

• 16 or older
• Must be able to work various hours including mid-day during the week, late afternoons, evenings and weekends.
• Strong Ice-Skating skills; must be able to skate and pass a skating test.
• Effective leadership skills.
• Must have a positive attitude and be willing to work.
• Prior Ice-Skating rink experience preferred.
• Professional appearance and presentation.
• Comfortable working in a fast-paced environment.
• Must be able to lift items up to 50 pounds.
• Company Core competencies: work ethic, thriving in adversity, and empathy

Position Type/Expected Hours of Work: This is a non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.