Branch Service Center Manager

TruService Community Federal Credit Union Branch Service Center Manager Main Branch Little Rock Full‑time · Salaried/Exempt About TruService At TruService, we’re dedicated to improving the financial lives of our members. Our employees are ambassadors for our mission: “Here for You, Here for the Community.” We pride ourselves on service, integrity, and building strong relationships with the people we serve. About the Role We’re seeking a dynamic Branch Service Center Manager to lead one of our branches and represent TruService within the community. This hands‑on leader will oversee daily operations, coach and develop staff, drive growth, and ensure exceptional service delivery. This role is perfect for someone who loves serving members, leading teams, and making a meaningful community impact. What You’ll Do Lead and coach a high‑performing branch team Cultivate strong community relationships and drive business development Promote our full suite of consumer and business products Oversee daily branch operations and ensure compliance Resolve member concerns with professionalism and care Perform key branch functions (lending, new accounts, member service) Achieve branch sales, service, and growth goals Collaborate with support departments to maintain consistency and internal controls What We’re Looking For Bachelor’s degree or equivalent experience 5+ years in banking or credit unions 2+ years in retail customer service and/or business development 2+ years leadership or management experience (strongly preferred) 1+ year lending experienceProven ability to meet growth and performance goals Strong coaching and team‑development skills Comprehensive knowledge of banking/credit union operations and regulations bi‑lingual preferred NMLS preferred Salary & Benefits $50,000 – $65,000

• ️ Salaried/Exempt
• ️ Community‑focused culture
• ️ Opportunity to lead, grow, and make an impact

Ready to Apply? If you're passionate about helping others reach their financial goals and want to lead a team that makes a difference, we’d love to hear from you. submit resume to View email address on click.appcast.io #J-18808-Ljbffr TruService Community Federal Credit Union