RN Case Manager in Chicago, IL
Protouch Staffing
Inpatient Care Manager (RN / Case Manager)
Location: Chicago, IL
Schedule: Full-Time | Monday-Friday | 8:00 AM - 4:30 PM
Position Overview
We are seeking an experienced and compassionate Inpatient Care Manager (RN/Case Manager) to support care coordination, discharge planning, and resource management across multiple inpatient units within a community-focused hospital setting.
This role is ideal for professionals who thrive in a collaborative environment and are passionate about improving outcomes for complex and underserved patient populations.
Key Responsibilities
- Coordinate patient care and discharge planning across inpatient units
- Collaborate with physicians, nurses, social workers, and interdisciplinary teams
- Facilitate safe and timely patient transitions
- Navigate insurance plans, authorizations, and post-acute placement needs
- Identify and coordinate community-based resources for patients and families
- Advocate for patients with complex social and medical needs
- Maintain accurate documentation within EPIC EMR
Patient Population
- Primarily adult and geriatric patients, including:
- Unhoused and low-income populations
- Patients with limited access to healthcare resources
- Complex discharge and placement cases
- Potential unit support may include:
- Med/Surg
- PCU
- LDRP
- Occasional ICU coverage
Caseload
- Typically 14-20 patients
Required Qualifications
- Minimum 3 years of acute care case management experience
- ASN or higher required
- Strong discharge planning and care coordination experience
- Excellent communication, assessment, and critical thinking skills
- Ability to collaborate effectively within multidisciplinary teams
- Experience navigating insurance and authorization processes
Preferred Qualifications
- Experience working with underserved or high-acuity patient populations
- EPIC EMR experience
- Familiarity with Careport or similar referral platforms
Schedule & Coverage
- Monday-Friday, 8:00 AM - 4:30 PM
- Occasional late days as needed
- Every 5th weekend rotation
- Employees working the weekend rotation receive the following Monday and Friday off
- No on-call requirement
- Approximately 50% holiday coverage (up to 2 holidays per contract)
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