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RN Case Manager in Chicago, IL

Protouch Staffing

Inpatient Care Manager (RN / Case Manager)

Location: Chicago, IL

Schedule: Full-Time | Monday-Friday | 8:00 AM - 4:30 PM

Position Overview

We are seeking an experienced and compassionate Inpatient Care Manager (RN/Case Manager) to support care coordination, discharge planning, and resource management across multiple inpatient units within a community-focused hospital setting.

This role is ideal for professionals who thrive in a collaborative environment and are passionate about improving outcomes for complex and underserved patient populations.

Key Responsibilities

  • Coordinate patient care and discharge planning across inpatient units
  • Collaborate with physicians, nurses, social workers, and interdisciplinary teams
  • Facilitate safe and timely patient transitions
  • Navigate insurance plans, authorizations, and post-acute placement needs
  • Identify and coordinate community-based resources for patients and families
  • Advocate for patients with complex social and medical needs
  • Maintain accurate documentation within EPIC EMR

Patient Population

  • Primarily adult and geriatric patients, including:
  • Unhoused and low-income populations
  • Patients with limited access to healthcare resources
  • Complex discharge and placement cases
  • Potential unit support may include:
  • Med/Surg
  • PCU
  • LDRP
  • Occasional ICU coverage

Caseload

  • Typically 14-20 patients

Required Qualifications

  • Minimum 3 years of acute care case management experience
  • ASN or higher required
  • Strong discharge planning and care coordination experience
  • Excellent communication, assessment, and critical thinking skills
  • Ability to collaborate effectively within multidisciplinary teams
  • Experience navigating insurance and authorization processes

Preferred Qualifications

  • Experience working with underserved or high-acuity patient populations
  • EPIC EMR experience
  • Familiarity with Careport or similar referral platforms

Schedule & Coverage

  • Monday-Friday, 8:00 AM - 4:30 PM
  • Occasional late days as needed
  • Every 5th weekend rotation
  • Employees working the weekend rotation receive the following Monday and Friday off
  • No on-call requirement
  • Approximately 50% holiday coverage (up to 2 holidays per contract)
Protouch Staffing
Vacancy posted 5 days ago
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