Marketing Team Lead

The Marketing Team Lead is a high-level leadership position responsible for managing day-to-day restaurant operations, driving strategic growth, and ensuring that the restaurant’s mission aligns with Chick-fil-A’s core values and standards. They’re the face of Chick-fil-A, embodying the mission statement of Winning Hearts Everyday. This role involves managing a team, optimizing business performance, and fostering a positive, productive workplace culture. This role ensures that Chick-fil-A’s high standards for quality, efficiency, and service are met. A Team Lead is one who consistently demonstrates our core values (Integrity, Grit and Servant's Heart) and embraces the Chick-fil-A culture. The Marketing Team Lead is responsible for leading the restaurant’s marketing, branding, sales support, and community-facing initiatives. This role connects marketing strategy with restaurant operations by identifying opportunities to increase sales, strengthen guest relationships, build community partnerships, and promote the Chick-fil-A brand. The Marketing Team Lead works closely with Operations, Catering, Community Engagement, Social Media, and restaurant leadership to create and execute marketing initiatives that support business goals while maintaining Chick-fil-A brand standards.

Our Benefits Include:

• A fun and challenging work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Competitive pay
• Health benefits ($450 medical, $25 dental, $25 vision) 
• Reimbursement for Scholarship (Education assistance $350 per semester)
• Up to $100 transportation 
• Up to $2500 CFA Scholarship
• Paid Time Off
• Travel opportunities
• Uniform allowance
• Participate in bonus plan (performance based)
• Growth opportunities for leadership and mentorship 
• Meal allowance
• 401K and 401K matching
• Life insurance

Marketing Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Balance marketing responsibilities with scheduled operational shifts and responsibilities
• Coordinate and execute marketing campaigns, promotions, and restaurant initiatives
• Work with Operations Leadership to ensure marketing initiatives are practical and successfully executed
• Coordinate with the Social Media Content Creator on content, campaigns, and the social media calendar
• Assist with email marketing , customer communications, and promotional outreach
• Uphold Chick-fil-A brand standards and organizational guardrails across all marketing materials and communications.
• Identify and support sales opportunities , including catering, local businesses, schools, organizations, and events
• Prospect within the community to identify potential partnerships and business opportunities.
• Build and maintain relationships with local businesses, schools, community organizations, and partners .
• Assist with planning and coordinating community events, promotions, and partnerships .
• Maintain organized records of marketing activities, contacts, prospects, and partnerships.
• Track marketing and sales initiatives and communicate results to leadership.
• Represent Chick-fil-A Newport Centre professionally within the community.

Qualifications and Requirements:

• Experience in marketing, sales, hospitality, business development, or community engagement preferred.
• Willingness and ability to actively work in restaurant operations .
• Strong communication and organizational skills.
• Creative, detail-oriented, and dependable.
• Comfortable networking, prospecting, and building professional relationships.
• Strong follow-through and ability to manage multiple priorities.
• Comfortable with social media and email marketing.
• Ability to work independently and collaboratively.
• Commitment to Servant Heart, Grit, and Integrity .
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Ability to work in a team environment with shared ownership and responsibility
• Ability to lead and encourage others

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.