Capital Account Manager

Overview

Capital Account Manager role at W3Global .

About The Company This organization was founded with the mission to make surgical instrument cleaning faster, safer, and more ergonomic for one of the most important departments in the hospital: sterile processing. By engineering and manufacturing innovative equipment, the company supports hospitals in delivering on the most sacred clinical promise - optimal patient safety and care.

Position Overview The Capital Account Manager is responsible for managing and growing a defined sales territory while maintaining an active pipeline of capital sales. The role combines home-office work with travel across the assigned territory to conduct on-site visits, demos, consultations, and in-servicing for customers.

Location Major Northeast hubs preferred (e.g., New York City, Boston, Washington DC, Baltimore).

Territory Northeast U.S. - covering Maine to Virginia, including cities such as New York, Boston, Baltimore, Washington DC, Pittsburgh, and others.

Key Responsibilities

• Build and manage a capital sales pipeline while meeting assigned quotas.
• Identify customer challenges and provide consultative solutions.
• Generate leads, qualify prospects, and close capital sales opportunities.
• Conduct demos, in-services, consultations, and on-site visits.
• Collaborate with marketing and sales teams on campaigns and promotions.
• Attend local and national industry shows as required.
• Leverage social media and digital selling tools to connect with customers.
• Prepare regular sales reports and analytics, tracking progress against quotas.
• Stay current on industry guidelines, best practices, and reprocessing trends.

Key Metrics

• Minimum of 5 exploratory customer consults per week
• Capital sales results aligned with territory quota
• FlexiPump unit sales performance
• Project lead generation

Skills & Requirements

• 5-7 years of proven sales success in achieving quotas and targets
• Experience in sterile processing, endoscopy, infection prevention, and/or OR sales
• IDN selling experience strongly preferred
• Capital equipment sales cycle expertise
• Strong planning, time management, and execution skills
• Positive, energetic approach to client engagement
• Proficiency in digital/social media selling and willingness to grow in this area
• Self-driven and motivated to deliver results with minimal oversight
• Exceptional communication, follow-up, and phone skills
• Proficiency in Salesforce and Microsoft Office applications
• Comfortable in virtual selling using Zoom, Microsoft Teams, and other digital tools

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales

Industries

• Staffing and Recruiting