Facilities Specialist Supervisor

Job Description

Position: Facilities Specialist Supervisor

Department: Facilities

Job Summary:

The Facilities Specialist Supervisor supervises team(s) of facilities specialists. Applies technical expertise in foundational subjects including Mathematics, Electrical, Plumbing, Carpentry, and Technical Writing as these subjects apply to modern building technologies. Supervision requires an understanding of personnel administration with an emphasis in coordinating the Facilities teams to achieve business goals. May be required to work in both an office and in the field setting, solving a wide variety of building system problems.


Duties and Responsibilities: (specific areas of responsibility include but are not limited to):

• Oversees projects to ensure they are completed on time and within budget.
• Responsible for coordinating with contractors on repairs and preventative maintenance work.
• Ensures the smooth daily operation and guest appeal of Sol Casinos and related properties.
• Schedules workers on repair, and maintenance assignments.
• Oversees and administers the department's preventative maintenance, backflow assembly testing/cross connection control and predictive maintenance programs.
• Maintains records and prepares various reports for the Facilities Director or other departmental management as assigned.
• Appoints work to Facilities staff according to specialized training.
• Plans and executes building work orders from conceptualization to completion including manpower and materials estimation, work flow planning, customer and vendor interface, and accounting to complete projects on time and within budget.
• Supervises installations, maintenance, and repair of facility equipment and grounds.
• Applies the Facilities Department's Internal Controls and Human Resources' Policies as defined in the Employee's Handbook.
• Employs all forms of communication including verbal, written, graphic, and numerical/data in a professional manner.
• Oversees the department's preventive maintenance programs using manufactures recommendations and experience.
• Oversees policies, procedures, protocols, and controls to ensure the Facilities Department operates safely and effectively.
• Assists in developing a departmental budget to include materials, equipment and other resources with regard to day-to-day operations.
• Provides training to employees supervised and evaluates their performance.
• Identifies ways to improve workflows and processes to work smarter and increase efficiency.
• Required to use proper Personal Protective Equipment (PPE).
• Work proactively with a forward-looking, innovative approach to property maintenance and problem-solving.
• Work independently with minimal supervision, scheduling daily tasks and prioritizing work activities.
• Supports property operations by responding promptly to maintenance requests and emergencies.
• Moves the situation quickly toward resolution by efficiently managing and controlling the circumstances.
• Pays attention to detail and conducts thorough research to make the best decision for the guest and the operation.
• Makes judgment calls based on understanding Casino Del Sol Purpose, Values and objectives while utilizing research, knowledge, and experience.
• Proactively shares guest feedback with management and peers in the spirit of continuous improvement.
• Seeks to share and improve processes and workflows based on guest feedback.
• Anticipates the consequences of decisions that impact the guest and proactively provides solutions or recommendations appropriately.
• Provides insights to improve the guest experience.
• Finds ways to make good use of theirs and their Team Member's strengths and talents.
• Acts as a mentor and considers the success for their Team members.
• Views themselves as responsible for their contribution and remains self-aware of their conduct.
• Takes personal responsibility for their performance, knows how they are performing and constantly strives to improve.
• Continues to develop skills so that they can contribute at a higher level.
• Actively seeks to build new skills; teaches others and shares best practices.
• Demonstrates enthusiasm, courtesy, responsiveness, and professionalism in our daily work.
• Models a strong work ethic for the team. Remains visible, available, and present for the guest and their team.
• Promotes open communication and teamwork to help motivate and boost morale within the Facilities team.
• Follows instructions regarding the use of chemicals and supplies; uses as directed.
• Collaborate effectively with team members and uphold Casino Del Sol customer service standards.
• Plan, prioritize, assign, mentor, supervise and review the work of maintenance staff involved in the facilities ensuring that work is performed in a timely manner and in conformance with established policies, procedures and regulations.
• Provide day-to-day leadership, work with staff to ensure a high-performance, customer service-oriented work environment that supports achieving objectives and service expectations; provide leadership and participate in programs and activities that promote a positive team member relations environment.
• Determine and implement standards that address the functionality, security, sustainability, and efficient operation of facilities.
• Identify energy conservation opportunities taking into account system interaction, utility rate structure, equipment life expectancy, maintenance, impact on building operation and relative payback period.
• Monitor changes in utility rate structures to ensure that energy savings are properly reflected in energy costs.
• Oversee the installation, maintenance and repair of facility equipment including electrical, plumbing, structure and up keep of property entities.
• Read blueprints and layout plans for installation, repair and construction projects; contact vendors and manufacturers in the resolution of difficult repair problems.
• Develop and implement preventative and predictive maintenance programs for all facilities.
• Prepare and administer annual service contracts such as custodial services and related facilities maintenance functions; inspect the work of service providers to ensure compliance with contract requirements and provide direction and correction as needed.
• Estimate time, materials and equipment required for jobs; maintain records of parts and materials used; order materials as needed.
• Supports and enforces departmental as well as the GED's policies and procedures, and applicable regulatory policies, such as completion of Safety Data Sheets (SDS)
• Establish schedules and methods for providing facility maintenance services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the preparation of the annual operating budget forecast needs for staffing, equipment, materials, and supplies. Assist with budget development with other Departments and as needed.
• Manage the Facilities inventory of supplies, materials, parts and equipment; coordinate annual inventory audit.
• Respond to emergency situations, as necessary.
• Supervises support staff; including hiring, training, evaluating, and working with team members to correct deficiencies.
• Turns in found articles in accordance with Facilities and GED policies and procedures.
• Ensures uniform and personal appearance is clean and professional.
• Identify, order, and install correct parts needed to repair and maintain equipment properly.
• Attends periodic departmental and GED meetings; attends professional and personal development training programs.
• Ensures uniform and personal appearance is clean and professional.
• Perform other duties as assigned.

Essential functions of the position:

• Must be able to independently push, pull, and turn a tool car (maximum weight up to 300 pounds) with or without a reasonable accommodation, and wear fitted tool belt (maximum weight up to 20 pounds).
• Must be able to move heavy objects (50 pounds or more) long distances (more than 20 feet), with or without a reasonable accommodation.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach above shoulder height, handle, pull, kneel, stoop, squat, grip, crouch, crawl, twist, and bend for duties, including inspections and work in confined or cramped spaces.
• Must be able to work indoor and outdoor events and walk on uneven surfaces.
• Must be able to perform primary job duties while exposed to inclement weather, including extreme heat, cold, heavy rain, or high-humidity environments for extended durations.
• May be exposed to chemical, fumes, cleaning agents and other hazardous materials.
• Must be able to withstand exposure to dust, noise, fumes, high voltage, and toxic materials.
• Must be able to drive/travel to or work at all CDS properties or any other events necessary for this specific role.
• Specific vision abilities required by this job include close vision, distance vision, color vision (electrical wires), peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to follow both verbal and written directions.
• Must be able to read, write, and effectively communicate with all guests, team members and internal/external vendors positively and professionally.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.
• Must be able to work in a high-pressure/fast-paced environment.
• Must be able to communicate clearly and effectively in person, by telephone, and written correspondence, and occasionally use a two-way radio.
• Requires 24-hour response availability seven days per week for emergency situations.

Knowledge, Skills, and Abilities:

• Knowledge of the principles and practices of maintenance and repair as well as hazard and safety practices common to the trade.
• Knowledge of controls and safety devices, appropriate Safety Data Sheets (SDS), and tools of the trade as well as materials and refrigerant recovery equipment and procedures used in installing, repairing, and maintaining.
• Knowledge of computerized electrical circuits and systems as they relate to the properties.
• Knowledge of sheet metal, electrical, plumbing, and carpentry.
• Knowledge of applicable Facilities related regulations as well as the Gaming Enterprise Division's internal controls, policies, and procedures.
• Knowledge of supervisory principles and practices.
• Knowledge of purchasing, inventory control, and scheduling practices.
• Knowledge of modern inventory, filing, and recordkeeping practices and procedures.
• Knowledge of budgetary principles and practices.
• Strong organizational, planning, and time management skills.
• Skill in exercising independent judgment and initiative.
• Skill in developing and maintaining good working relationships.
• Skill in the use of office equipment and various computer programs including Microsoft Office Suite Software to include word processing and spreadsheets.
• Skill in coordination and dexterity to work with power and hand tools, such as, drills, electric saws, hammers, sewer snakes, etc.
  • Ability to familiarize with and use policies and procedures from the Team Member Handbook.
• Ability to diagnose problems and make recommendations.
• Ability to make estimates of materials required, repair and replace damaged parts and equipment.
• Ability to quickly maneuver around casino and hotel areas.
• Ability to think clearly and respond calmly in emergency situations.
• Ability to learn and retain locations, operation and repair procedures of the property's equipment, mechanical systems, and life safety systems.
• Ability to use hand, power tools and instruments common to the trades supervised safely and efficiently.
• Ability to read blueprints, floor plans, and wiring diagrams.
• Ability to read and interpret pertinent regulations.
• Ability to work independently with little or no supervision, exercise sound judgment and be fiscally prudent in accomplishing assigned tasks.
• Ability to understand and follow verbal and written directions.

Minimum Qualifications:

• High school diploma or GED.
• Minimum of three (3) years prior supervisory experience in Facilities Building Maintenance.
• Construction knowledge, reading schematics/plans and blueprints required.
• Must have excellent communication and writing skills.
• Must have a valid Arizona Driver's License.
• Must be able to work (may require shift changes), weekends, holidays, and special events), including overtime, as needed.
• Must be able to successfully pass a pre-employment drug/alcohol screening in accordance with company policy.
• Must have employment eligibility in the U.S.
• Must be able to obtain, and retain a valid gaming license/background check.

Preferred Qualifications:

• Journeyman level status in at least one of the following trades: Electrical, HVAC, Controls Technology, Grounds Maintenance, Carpentry, Paint and Plumbing or Pipefitting.
• Experience with BIM, CAD and DDC Building Automation software systems.
• Associate's degree from an accredited community college or university.
• Bilingual (Spanish and English).

The Gaming Enterprise Division and the Tribal Enterprise Division (collectively Casino Del Sol) are divisions of the Pascua Yaqui Tribe. As a result, preferential hiring will go in this order to: (1) enrolled members of the Pascua Yaqui Tribe who meet the position's minimum qualifications; (2) Spouses and biological and adopted children of enrolled Pascua Yaqui Tribal members who meet the position's minimum qualifications; (3) Enrolled member of other Federal recognized Tribes who meet the position's minimum qualifications; and (4) all others who meet the position's minimum qualifications.

05/01/2026