Engineering Maintenance and Technical Support Technician (EMTS) - Root Cause and Warranty Center

Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role:

We are seeking an EMTS (Engineering Maintenance & Technical Support) Technician to support daily operations involving instrumentation, maintenance, troubleshooting, and repair of equipment and systems within the Warren Root Cause & Warranty Center. This facility specializes in battery technologies, including testing and analysis of cells, modules, and full vehicle battery packs. You will help develop procedures, maintain existing test equipment, and support new equipment launches.

This role requires strong analytical and problem‑solving skills, along with the ability to work independently and within a cross‑functional team. You will collaborate with experts in electrical and mechanical systems, controls, diagnostics, and repair.

What You’ll Do (Responsibilities):

In this role, you will:

Troubleshooting and repair of all items making up the test cell facility, including DC battery cyclers, thermal chambers, RO water systems, chillers, load banks, I/O racks, High Voltage monitoring systems, gas detection,  low-voltage vehicle harnesses

Fabricating and wiring specialty equipment with or without drawings using existing and purchased parts where necessary.

Equipment preventive and predictive maintenance work

Follow all corporate safety standards and site safety policies (g-Risk, g-Comply, PTP, Lockout, chemical management, etc.)

Effectively work both independently as well as with multi-disciplined teams to understand functional requirements and implement appropriate solutions.

Generate technical solutions for current and future projects & equipment.

Write standard work for maintenance tasks as well as repair tasks, including Pre-Task Plans.

Understand and work to timelines and milestones for projects/assignments to meet the expectations and requirements of internal and external customers.

Utilize strong oral and written communication skills to communicate complex material.

Utilize strong organization skills and ability to prioritize tasks.

Actively identify new areas for learning and take advantage of learning opportunities.

Focus on continuous improvement for existing equipment and processes.

Provide support for current test equipment, including troubleshooting, root cause analysis, and development of new test setups and configurations in support of new test requirements.

Your Skills & Abilities ( Required Qualifications)

Associate degree or equivalent experience in an electrical-related field (circuit level, machine controls/maintenance, high voltage, commercial electrical, etc.) and/or HVAC/R certifications

3-5+ years of electrical and/or mechanical hands-on experience and capability

Must be comfortable working on 480VAC and 1600VDC systems, potentially while energized and understand associated risk reduction techniques.

Able to interpret electrical and mechanical drawings.

Ability to troubleshoot, repair, and maintain refrigeration systems

Experience with environmental chambers, chillers, or other HVAC‑based thermal control systems

Ability to problem solve in an environment where problems are complex and challenging.

Ability to use MS Office Suite tools: Outlook, Teams, Excel, Word, PowerPoint, and Visio.

What Can Give You a Competitive Edge (Preferred Qualifications):

Experience in launching new equipment and processes.

Experience with GM purchasing processes and Maximo System.

Experience in high voltage electrical systems.

Familiarity with GM Workplace Safety Systems Elements (SCM, MOC, SIF, Risk Identification, PTP)

EPA 608 Certification for thermal chamber servicing

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as onsite. This means the selected candidate is expected to report to a specific location on a full-time basis.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. 

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

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