Adminstrative Assistant

Responsible For: Supporting Sales Team with day-to-day customer service requirements Overview: A sales support specialist drives revenue by supporting the Sales Executives and ensuring thorough client service. Responsibilities: Order & Freight Management: Process and enter customer orders into CRM/ERP systems, schedule pick-ups, and create critical shipping documents (e.g., Bills of Lading and commercial invoices). Sales Administration: Maintain databases, manage customer service needs, update customers & teammates, and assist with sales growth through assisting the sales reps with day-to-day account management. Customer Communication: Act as a point of contact to update clients on shipment tracking, delivery lead times, and resolve any service-related issues. Cross-Functional Coordination: Collaborate with Carrier Teams, Sales Teams, and Management to ensure flawless execution of client Standard Operating Procedures (SOPs). Data Entry: Performing data entry duties regarding metrics, sales figures and other key data. Teamwork: Coordinate with appropriate internal resources throughout the sales cycle. Key Qualifications: Excellent written and verbal communication skills. Ability to thrive in a fast-paced working environment, multitask, the ability to work under pressure, and excellent verbal and written communication skills. Technical Skills: Proficiency in CRM software (like Salesforce or HubSpot) Strong attention to detail and organized. Excellent problem-solving and time management skills. #J-18808-Ljbffr