Service Advisor - BMW/MINI of Annapolis

$70 - $110 per hour

Group 1 Automotive, Inc.

Job Description

Overview

BMW/MINI of Annapolis , is expanding our team and looking for an Automotive Service Advisor to join us.

Our ideal Service Advisor is passionate about delivering exceptional customer experiences and thrives on building relationships. This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish.

Responsibilities

Schedule and confirm appointments to ensure smooth customer experience
Create transparent repair orders with accurate cost and time estimates
Communicate with technicians and parts team to guarantee timely service completion
Provide regular updates to customers on the status of their vehicle
Maintain strong product knowledge to assist with service needs and warranty information

Qualifications

Automotive Service Advisor experience is required.
Previous automotive dealership experience preferred
Positive & Friendly Attitude
Interpersonal Communication skills
Basic computer skills
Strong desire to provide an exceptional client experience
Ability to achieve targeted goals
High School Diploma or equivalent
Must have a Valid Driver’s License

The compensation range reasonably expected for this position is $70'000-$110'000

/a year based on performance.

What We Offer:

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment with job training, provided equipment, and advancement opportunities
Structured, paid training leading to manufacturer and Group 1 recognition
Pinnacle Awards Program

Apply

Vacancy posted 1 day ago

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