Senior ServiceNow Security Administrator with BTP IAS-Remote

Senior ServiceNow Security Administrator with BTP IAS

Requirements:

ServiceNow Administration

• ServiceNow Certified System Administrator (required)
• 3-7 years of hands-on ServiceNow administration experience in multi-instance environments (cloud and on-prem)
• Experience managing self-hosted ServiceNow instances (required)
• Experience managing Update Sets, configuration migration, and instance clone activities
• Strong understanding of user, group, and role administration, including security best practices
• Basic working knowledge of integration concepts, MID Servers, credentials, and secure connection principles
• Experience supporting customer onboarding for external API connectivity (setup only; not development)
• Familiarity with ITIL processes and ServiceNow governance standards
• ITIL Foundation certification (preferred)
• Experience with ServiceNow CMDB administration (preferred)
• Experience administering and maintaining an on-premise ServiceNow instance (preferred)
• Strong documentation and communication skills to support cross-team collaboration

Identity & Access Management (BTP IAS Security)

• Hands-on experience with SAP BTP Identity Authentication Service (IAS) and Identity Provisioning Service (IPS) (required)
• Experience managing identity and access within security boundary environments (e.g., IL4, IL5) (required)
• 3+ years of experience with identity federation, SSO, and enterprise authentication protocols (SAML, OAuth, OIDC)
• Strong knowledge of user lifecycle management, role-based access control (RBAC), and least-privilege principles
• Understanding of segregation of duties (SoD) concepts and access governance frameworks
• Experience with identity and access management (IAM) platforms (SAP IDM, BTP IAS/IPS, or similar)
• Deep understanding of security policies, standards, and compliance requirements in high-security environments
• Experience integrating enterprise applications with centralized identity services
• Knowledge of security compliance frameworks (NIST 800-53, FedRAMP, DoD IL5)
• Preferred Certifications

• Security+ or equivalent security certification
• SAP BTP certification
• ServiceNow Security Operations or other advanced ServiceNow certifications

Responsibilities:

ServiceNow Platform Administration

• Perform daily administration and operational maintenance of ServiceNow instances (cloud and on-prem)
• Manage Update Sets to migrate configuration changes across instances
• Coordinate and perform system upgrades, patches, clones, and environment sync activities
• Manage user accounts, groups, roles, and permissions in alignment with governance and security policies
• Support customer onboarding for secure external API connectivity by:
• Ensure configuration alignment and synchronization between cloud-hosted and on-prem ServiceNow environments
• Support administration of CMDB data integrity where applicable
• Maintain accurate documentation of administrative procedures, update sets,