Business Process Analyst

Business Process AnalystThe Boeing Company Boeing Commercial Airplanes (BCA) Manufacturing and Safety is seeking Experienced or Senior Business Process Analysts to serve as Epic Owners for manufacturing applications within the Automation & Operations and MOM/MES Development & Integrations domains in Everett, Auburn, or Renton, Washington on Shift 1.The roles sit at the intersection of business, manufacturing operations, and IT/product development: you will support large cross-functional initiatives (epics) that deliver digital capabilities and improvements across ERP/MOM-MES/PLM and related systems. You will translate business strategy into prioritized delivery, coordinate across stakeholders, and ensure epics are decomposed into features and stories that deliver measurable operational value.Key Responsibilities:Serve as Epic Owner: define vision, goals, scope, acceptance criteria, success metrics, and high-level roadmap for assigned epicsLead cross-functional discovery with manufacturing stakeholders (operations, quality, engineering, supply chain) to capture needs and validate solutionsDecompose epics into features, capabilities, and user stories with clear acceptance criteria and traceabilityPrioritize backlog items to maximize business value and align with product strategy and release plansDrive planning and execution in Agile/SAFe environments — participate in PI planning, sprint planning, demos, and retrospectivesLiaise with product managers, solution architects, developers, QA, release managers, and business SMEs to ensure timely deliveryMaintain requirement artifacts, process maps, integration and data flow diagrams, and decision logsSupport testing activities: define test scenarios, validate UAT outcomes, and coordinate defect resolutionLead change management: prepare training materials, support communications, and coordinate rollouts with operations and support teamsTrack and report epic progress and outcomes using agreed KPIs; escalate risks and issues proactivelyApply continuous improvement and Lean thinking to refine processes and reduce wasteBasic Qualifications:5+ years of business analysis / product ownership experience in manufacturing or industrial environments5+ years of solid understanding of manufacturing processes: discrete or process manufacturing, production planning, shop floor control, quality managementPreferred Qualifications:7+ years of business analysis / product ownership experience in manufacturing or industrial environmentsDemonstrated experience with manufacturing systems (ERP, MES, PLM) and integrations between themStrong hands-on experience with Agile tooling (Jira, ADO) and documentation (Confluence/Macroscope)Proven ability to write high-quality acceptance criteria, user stories, process flows, and technical handoffsExcellent stakeholder management and communication skills — able to influence at all levelsStrong analytical skills; comfortable working with data (SQL knowledge preferred) and metrics to demonstrate impactBachelor's degree in Engineering, Business, Information Systems, or related field (or equivalent experience)