Sr. Engineer, IT Svc Mgmt

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.KPMG is currently seeking a Senior Engineer, IT Service Management to join our Tax Ignition Team. This is a hybrid work opportunity.Responsibilities:Triage, investigate, and resolve Level 2 (L2) escalations from L1 support within established service-level agreements (SLAs)Troubleshoot and remediate issues related to metadata ingestion, data lineage, data quality rules, workflows, integrations, and user access/permissionsPerform root cause analysis (RCA) on platform and application issues, documenting known errors, resolutions, and preventative guidanceDevelop, test, and deploy minor bug fixes and small feature enhancements using C#, following established change management and release processesSupport release and change activities, including testing, validation, post-deployment verification, platform health monitoring, scheduled jobs, and integrationsMaintain runbooks and knowledge base documentation, and escalate complex defects or enhancements to L3 support, vendors, or engineering teams with complete technical diagnosticsAct with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications:Minimum three years of recent experience in software engineering, full-stack development, data engineering, or a related technical roleBachelor's degree from an accredited college or university in computer science, engineering or related field is preferred; minimum of a high school diploma or GED equivalent requiredExperience with C# programming, including debugging existing code and implementing small, well-tested code changesWorking knowledge of Microsoft Azure infrastructure, including virtual machines, App Services, networking, and resource managementFamiliarity with Git and GitHub development workflows, including branching, pull requests, code reviews, and CI/CD pipelinesSolid understanding of GitHub Copilot or similar AI-assisted coding tools to support development, troubleshooting, and code qualityKPMG LLP and its affiliates and subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG LLP is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Depending on job classification, standard work hours, and years of service, KPMG LLP provides a Total Rewards Package that includes 401(k) and medical and may include dental, vision, disability and life insurance, personal well-being and Personal Time Off. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year depending on your job classification and entity affiliation. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work. Follow this link to obtain salary ranges by city outside of CA:KPMG LLP and its affiliates and subsidiaries ("KPMG") is an equal opportunity employer. KPMG complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race/ethnicity, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, childbirth or other related condition, military/veteran status, genetic information, status as a victim of domestic violence or sexual abuse or any other legally protected status. The attached link contains further information regarding the firm's compliance with federal, state, and local recruitment and hiring laws.KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.