Engineering Manager, Marketplace

About the company the company’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role A growing ecosystem of partners is building products on top of Claude. We're hiring an Engineering Manager to expand our Marketplace Platform. You'll shape the platform capabilities of a product surface that spans customer-facing discovery, partner-facing self-serve tooling, the business logic that orchestrates deals between them, and the authentication layer that lets users move seamlessly between Claude and partner products. This is a 0→1 role with a broad mandate and tight integration seams across several other platform teams. About the team The team owns a new product layer within the Platform organization. Its scope spans the customer-facing surfaces where enterprises engage with the broader Claude ecosystem, the partner-facing surfaces that support companies building on the company's platform, and the workflows and orchestration that sit between them. The team builds on top of identity, tenancy, authorization, and billing primitives owned by other platform teams rather than rebuilding them — a meaningful part of the role is making those seams clean and durable as the product grows. Responsibilities Form the team - hire the founding engineers, set the technical direction, and establish how the team operates Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response Partner with product and design to shape the roadmap - not just execute against it Work directly with enterprise customers and ecosystem partners alongside the go-to-market organization, joining key conversations and turning what you learn into engineering priorities Manage the integration seams with billing, auth & identity, and other platform teams — coordination across these boundaries is one of the largest sources of timeline risk Drive the platform-readiness work this product layer requires, partnering with security, legal, and operations as self-serve capabilities displace manual ones Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team You may be a good fit if you Have taken a product or platform from 0 to 1 - formed a team, made the early architectural calls, and shipped the first version with limited precedent to lean on Are a skilled engineering manager who treats management as a craft with clear feedback, strong 1:1s, consistent investment in your team's growth Have led teams whose work sits at the seams between other teams, and understand that coordination quality is often the bottleneck Are comfortable working with customers and partners directly, and joining conversations alongside sales, customer success, and business development Strong candidates may also have Experience building multi-sided platforms or partner ecosystems at enterprise scale Background designing the business logic and orchestration around financial systems without owning the financial primitives themselves Experience shipping authentication and integration products from a developer-experience perspective Background building self-serve tooling that displaces manual operations as volume grows Experience with products where customer-facing and partner-facing surfaces evolve in parallel and need to stay coherent Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! Annual Salary $405,000 – $485,000 USD #J-18808-Ljbffr