Account Manager

Account Manager

We are looking for an Account Manager to join our team.

Role Summary

The role's primary function is to achieve revenue growth from new and existing clients and ensure retention of clients. The role also has a responsibility to gain and share insight in order to understand the market and influence Kaplan's proposition and positioning.

Revenue growth

• Contribute to major commercial activity including proposition building, targeting, pitch, presentation, pricing strategy and negotiation
• Identify valuable emerging markets, corporate clients or product opportunities
• Maintain an accurate pipeline of opportunities and forming plans to achieve targets
• Promote Kaplan at networking events, and client/student conferences when deemed an appropriate business development opportunity
• Attend and present to potential Kaplan students as part of on-site marketing activity to increase uptake in clients where the decision rests with the student
• Onboard new clients - completing processing agreements, provide induction advice and ensure smooth programme set up based on the appropriate predetermined service level

This is an excellent opportunity for someone who may be currently working as a Account Manager, Business Development Manager, Client Services Advisor, Client Services Manager, Account Manager, Senior Account Manager, who is looking to expand their skills and build their career with an industry leader.

Ideal candidates would be target driven and focused that have flair and creativity and approach a demanding role with positivity and tenacity.

• Experience in working with FTSE 250 companies
• Experience of accountancy/tax qualification training and/or apprenticeships
• Ability to influence customer decisions and negotiate
• Ability to devise client proposals, write tenders, prepare and deliver client pitch
• Exceptional communication skills – both written and verbal
• Ability to establish and maintain strong relationships
• Team player and able to work collaboratively with and through others
• Comfortable presenting at conference/onsite

Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals.

Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.

Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.

We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.

• Act with integrity

• Empower and support

• Create opportunity

• Grow knowledge

• Drive results together

As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave + option to purchase more

• Season ticket loan and cycle to work scheme

• Big discounts on Kaplan courses for you and your family

• Private medical, income protection, and life insurance

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than . Note, we recommend that you apply at the earliest as we reserve the right to close the role 11pm on Thursday 19th November 2026 before the closing date if we have gathered a suitable shortlist.

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and is exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency.

Our Suitability of Ex-offenders Policy is available on the careers page of our website

Please be aware that it is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake a Basic Disclosure via the Disclosure and Barring Service (DBS).

Our Suitability of Ex-offenders Policy is available on the careers page of our website

A sponsorship licence is a legal requirement for employers seeking to hire individuals from outside the UK or those who require a work visa to work in the country. Unfortunately, Kaplan Assessment or Kaplan Publishing or Kaplan Professional Awards does not possess this licence at this time.

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team View email address on click.appcast.io.

As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.

Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.