Coordinator, Housekeeping

Coordinator, Housekeeping

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests' stay to bring their dreams and desires to life. With an atmosphere that's chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests' expectations at every possible turn. Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest's every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it's our passion.

Job Summary

To ensure the coordination of the Housekeeping department is monitored and kept updated via notice boards, standard reports and communication to the respective areas as per resort standards. Ensuring all requests to the Housekeeping department is handled in an efficient and correct manner as per resort standards. Ensuring that daily morning and evening allocations are organized before the appropriate shift start.

Key Duties and Responsibilities

• Attend daily briefing at the beginning of each shift

• Prepare all daily task sheets as per Hotel standards and requirements for the appropriate shift

• Monitor, update and correct status of guest rooms as per daily instructions

• Answer calls, forward requests and ensure the requests are followed up and completed as per resort standards

• Communicate correctly with department supervisors and managers throughout the day ensuring that all information is updated and communicated to the correct area efficiently

• Carry out all required system tasks in the resort Opera system

• To be fully competent in using the paging system

• Carry out proper handover between shifts

• Have thorough knowledge of all tasks and areas of housekeeping

• Ensure all information is communicated correctly to the correct areas

• Carry out and complete all daily assigned tasks as per resort standards

• Assist with all other duties as assigned.

Education & Experience Requirements

• High school diploma

• Strong interpersonal skills

• Organizational skills

• Strong administrative abilities

• Ability to have a strong customer focus

• Leadership abilities

• Strong communication skills

Benefits

Medical insurance - 80% of premium paid by employer

Health Savings Account with $50 employer contribution per pay period

Dental, vision & life insurance - 100% of premium paid by employer

5 weeks of PTO (Paid Time Off)

8 paid holidays

Uniform provided & complimentary laundering

Complimentary transportation to/from resort

Complimentary meal per shift

Subsidized housing based on availability

Discounts at F&B outlets on property

14 nights per year at $100/night* at Kerzner Properties worldwide

Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods

Frequent bending, twisting, stooping, reaching, and pulling

Lifting and carrying of loads weighing up to 30 pounds

Remaining in a stationary position for long periods

Constantly operating a computer and other office productivity machinery

Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.