Client Advocate I / Peer Support - Assertive Community Treatment Team (Greenville)

Salary: $37,200.00 - $59,500.00 Annually
Location : Greenville County, SC
Job Type: FTE - Full-Time
Job Number: 188494
Agency: Department of Behavioral Health and Developmental Disabilities
Division: Greater Greenville Mental Health Center
Opening Date: 05/20/2026
Closing Date: 6/1/2026 11:59 PM Eastern
Class Code:: GA24
Position Number:: 60028927
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Grade: GEN06
Hiring Range - Min.: $37,200.00
Hiring Range - Max.: $59,500.00
Opening Date: 05/20/2026
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: Please complete the state application to include all current and previous work history and education using verifiable dates.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.


Job Responsibilities
Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Client Advocate I who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601.
Under direct supervision, serves on the Assertive Community Treatment (ACT) team who provides evidenced based services in an intensive non-residential treatment and rehabilitative services in accordance with the fidelity model . This is a single fixed point of responsibility for treatment, rehabilitation, and support needs for patients with Serious Mental Illness (SMI) who require higher levels of community care and have not been well supported in lower level of care options.


Responsibilities for the Client Advocate I:

• Provide direct services through coaching mentoring and consultation to the patient to promote recovery, self-advocacy and self-direction. Promote wellness management strategies, which include delivering manualized interventons, Welness Recovery Action Plan (WRAP) or Illness Management and Recovery. Assist patients in developing Psychiatric Advanced Directives.
• Maintain medical records documetation standards with QA, OMH and CARF policies and procedures. Document services collaboartively with the patient as appropriate.
• Provide consultation to ACT Team members to assist in understanding recovery and the role of the CPSS, promoting a culture in which patients' points of view and preferecens are recognized, understood, respected, and integrated into treatment.
• Serve as an active member of the ACT team, which includes facilitating the IPOC process for patients assigned to them. Reguarly participate in the daily team meetings and treatment planning meetings. Ensure at least a monthly staffing of each patient that they serve.
• Provide patients with satisfaction surveys to measure the patients own perception of care, access to service, and improve the quality of treatment.
• Adhere to policies and procedures according to Corporate Compliance, Fire and Safety, and CARF. Comply with Office of Mental Health Compliance Plan and all legal responsibilities and requirements in performing their job duties.
• Complete all annual required trainings to include Safety, MAPS, Cultural Affairs, and clinical trainings. Maintain CPSS certification. Demonstate adherence to CARF standards, and OMH and Center policies and Procedures.

Minimum and Additional Requirements

• A high school diploma and relevant human services or social services experience. A bachelor's degree may be substituted for the required experience.
• Be at least 18 years of age; Self-identify as a person diagnosed with MI/SU; Demonstrate 2 years of sustained recovery w/o relapse; completed 100 hours of supervised, paid, or volunteer work providing peer support services to individuals diagnosed with MI, SU or co-occurring disorder.

Additional Requirements:

• Position is considered essential and may be called back during crises/disasters/emergencies.
• Ability to lift 5lbs.
• Ability to operate a state vehicle.
• Ability to deliver services in both center and community locations.

Preferred Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Comments

Post hire, employees must:

• Have the ability to communicate orally and in writing.
• Have effective problem-solving skills and decision-making skills.
• Obtain and maintain PSS certification.
• Have knowledge of agency and community resources and ability to link individuals with resources.
• Have the ability to effectively teach individuals how to take responsibility for recovery.
• Have the ability to effectively advocate for patient needs.
• Have the ability to effectively collaborate with treatment team.
• Have the ability to demonstrate sustained recovery.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available
• Retirement benefit choices *
  • State Retirement Plan
  • State Optional Retirement Program

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.


Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.


Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.


Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.


Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01


Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?

• Yes
• No

02


If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

03


Do you have direct patient care experience in a clinical setting, either post-Masters or during your graduate program (i.e., internship or practicum)? If so, please be sure that it is listed in your application and/or resume.

• Yes
• No

04


This role requires the sharing of personal experiences with recovery from mental health or substance use challenges. Is this something you are able to do?

• Yes
• No

05


Do you have a high school diploma and relevant human services or social services experience or a bachelor's degree?

• Yes
• No

06


Are you at least 18 years of age and self-identify as a person diagnosed with mental illness or substance use?

• Yes
• No

07


Have you demonstrated two (2) years of sustained recovery without relapse?

• Yes
• No

08


Have you completed 100 hours of supervised, paid, or volunteer work providing peer support services to individuals with mental illness, substance use, or co-occurring disorders?

• Yes
• No

09


Please indicate your salary requirements (please be specific and not put "negotiable" or "open").
Required Question