System Administrator - Owensboro, KY
Independence Bank
System Administrator
Job Code
SYSADMIN
Job Family
Job Summary
The System Administrator will be responsible for the day-to-day activities related to the banks infrastructure to ensure its security and performance. This position will provide technical expertise and support as needed and may include travel to all bank locations.
Essential Functions, Duties and Responsibilities include, but are not limited to:
- Troubleshoot advanced technical issues involving desktops, servers, networking equipment, and all bank applications
- Manage the banks Microsoft 365 Tenant and auxiliary products
- Manages and supports DNS, DHCP, GPO, and Windows Active Directory
- Develop and maintain technical documentation, standard operating procedures (SOPs), and internal knowledge base articles
- Supports the banks virtualization server infrastructure
- Install, configure, maintain, and troubleshoot virtual servers
- Perform regular system backups and data recovery operations
- Coordinate with external IT vendors and service providers to resolve infrastructure issues and implement upgrades
- Administer, maintain, and troubleshoot the bank's network infrastructure, including switches, routers, wireless systems, firewalls, and network-connected services.
- Participate in disaster recovery planning, testing, and business continuity initiatives.
- Track, prioritize, and manage vulnerability remediation efforts across the organization
- Create and maintain vulnerability metrics and KPI's
- Track and manage incident tickets, SLAs, prioritization, and resolution timelines
This job description is only a summary of the typical functions of the job, not an exhaustive comprehensive list of all possible job responsibilities, tasks, and duties. The employee will be required to follow any other instructions and to perform any other duties required by his or her supervisor. Therefore, the responsibilities, tasks, and duties of the jobholder might differ from those outlined above and other duties, as assigned, might be part of the job.
Education, Experience and Qualifications
Education
Required/Preferred | Education Level | Description |
Preferred | Associate Degree | Information Technology or related field |
Preferred | Bachelors Degree | Information Technology or related field |
Years of Experience
Minimum
Comments
5
Five (5) years of Information Technology (IT) experience preferred
License / Certification
Required/Preferred
License / Certification
Additional Qualifications
Core Competencies
- Computer skills
- Knowledge of servers, networking, video conferencing systems, telephone systems
- Time-management skills
- Ability to multi-task and meet deadlines
- Problem-solving skills
- Organizational skills
- Customer service skills
- Oral and written communication skills
- Detail-oriented
Working Conditions
Working Conditions
Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises.
Occasional travel may include outdoor, uncontrolled environmental conditions, including rain, sleet, ice, snow, extreme heat or cold temperatures.
Travel Requirements
Requirement | Frequency |
Travel to all bank locations will be required as necessary. | Frequently |
Mandatory Vacation
Position requires incumbents to be off work for a minimum of five consecutive business days
Physical Requirements
Requirement | Frequency |
Sitting (remaining in a seated position) | Frequently |
Standing (remaining on one’s feet in an upright position without moving about) | Occasionally |
Walking (moving about on one’s feet) | Frequently |
Lifting (raising or lowering an object from one level to another) | Frequently |
Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) | Frequently |
Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) | Occasionally |
Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, forward or lateral) | Frequently |
Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) | Frequently |
Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) | Frequently |
Stooping (bending downward and forward by bending spine at the waist) | Occasionally |
Squatting/Crouching (bending body downward and forward by bending legs and spine) | Occasionally |
Kneeling (bending legs at knees to come to rest on knee(s)) | Occasionally |
Crawling (moving about on hand and knees or hands and feet) | Never or Rarely |
Climbing (ascending or descending ladders, stairs, ramps) | Occasionally |
Speaking (expressing or exchanging ideas by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) | Frequently |
Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) | Frequently |
Near Visual Acuity (clarity of vision at approximately 20 inches or less) | Frequently |
Far Visual Acuity (clarity of vision at approximately 20 feet or more) | Occasionally |
Additional Physical Requirements
May require lifting up to 60 lbs
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