Front Desk Associate

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Free uniforms
• Wellness resources

Employment includes our highest-level gym membership for you and a spouse.

Currently hiring for closings and weekends.

Apply Today!

Position Overview
This is a Part-Time position. The Front Desk Associate will greet and direct members, guests, and staff as they enter the gym. The Front Desk will maintain security of the front door location. This position will provide assistance to members' requests along with answering inquiries about gym operations and policies. Front Desk will perform various administrative duties as directed by the Operations Manager and General Manager. This position is also responsible for promoting, selling, implementing and practicing the programs, policies, and procedures pertaining to sales.

We Offer

• Employee discounts and perks 
• Fitness-minded workplace culture 

Responsibilities

• Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally checks each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provides new guests with a tour of the gym and helps answer questions about current membership options
• Assists guests with purchasing a new membership
• Answers phone in a professional and courteous manner and uses proper phone greeting techniques
• Processes retail and concession sales
• Cleans and maintains the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

About Gold’s Gym
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world -- Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness. 

 
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