Hostess

Job Title

Responsibilities

Serve as first point of contact for dine in guests; welcome guests warmly and enthusiastically upon arrival

Manage flow of incoming guests, efficiently helping guests with needs and directing as needed

Utilize table manager system to coordinate accurate seating throughout the restaurant, reservations and wait times

Receive incoming calls, take reservations and assist with answering guest questions in a friendly, courteous manner

Maintain clean and orderly hostess area

Adhere to quality standards and restaurant rules and procedures

Actively participates in the company's social media program by posting/sharing company fliers to personal social media accounts, if available

Performs other work-related duties as assigned

About You

Ability to work varied hours/days (including weekends and holidays)

Highly motivated & goal driven

Confidence, enthusiasm, passion to win

Excellent teamwork and customer service skills

Strong verbal communication and listening skills

Excellent organizational skills and attention to detail

Prioritization and time management skills

Ability to multitask well in a high-paced and at times stressful environment

Education and Experience

Must be 18 years of age minimum

Experience in hostess position or related experience required

Experience in restaurant/customer service environment required

High school diploma or equivalent preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

Schedule

Full time

Part time

Seasonal

Benefits (must meet full time eligibility requirements)

Health

Dental

Vision

Accident

Term & whole life

Paid sick leave

Employee discount

Benefits (part time)

Employee discount

Paid sick leave

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.