Assistant Retail Store Manager (Hot Tub Retail)

Job Description

Job Description

Job Title: Assistant Retail Store Manager (Hot Tub Retail)
Location: Tucson
Job Type: Full-Time

About the Role
We are looking for a driven, customer-focused Assistant Retail Store Manager to support daily operations in a specialty hot tub and wellness retail environment. This role partners closely with the Store Manager to deliver exceptional customer experience, drive sales, and extend our brand presence beyond the showroom through events, promotions, and digital engagement.

Key Responsibilities

• Assist in managing day-to-day store operations, including opening/closing procedures and floor coverage
• Lead by example on the sales floor, guiding customers through product selection, features, and benefits of hot tubs, spas, and related products
• Organize and supervise off-site sales events, community outreach, and promotional activities
• Act as the primary point of contact for social media and marketing efforts, including coordinating posts, campaigns, and local outreach initiatives
• Monitor and respond to online reviews and customer inquiries in a timely, professional manner
• Support hiring, training, coaching, and performance management of store associates
• Maintain visual merchandising standards and ensure showroom cleanliness and presentation
• Track inventory, coordinate with suppliers, and assist with order management
• Analyze sales performance and contribute to strategies that improve results
• Ensure compliance with company policies, safety standards, and operational procedures
• Serve as acting Store Manager when needed

Qualifications

• 1–3 years of retail leadership or supervisory experience (specialty retail preferred)
• Strong sales skills with a consultative, customer-first approach
• Excellent communication and leadership abilities
• Experience with social media platforms and basic marketing coordination
• Ability to manage multiple priorities, including in-store operations and off-site events
• Comfortable responding to customer feedback publicly and professionally
• Proficiency with POS systems and general retail software
• Flexible schedule, including evenings, weekends, and occasional off-site events

Preferred Qualifications

• Experience in home improvement, outdoor living, wellness, or luxury retail
• Familiarity with digital marketing tools or content scheduling platforms
• Associate’s or Bachelor’s degree in Business, Marketing, or related field

What We Offer

• Competitive salary plus performance-based incentives
• Employee discounts on products and services
• Opportunities for advancement in a growing specialty retail business
• Collaborative, team-oriented work environment

How to Apply
Please submit your resume and a brief cover letter highlighting your relevant experience and interest in the role.

Company Description

At Tucson Hot Tubs, we believe relaxation starts with great people. As a locally owned and operated business, we’ve been helping Arizona residents create backyard retreats for years — offering high-quality spas, outstanding service, and a customer experience built on trust, expertise, and care.

Our mission is simple: to help our customers relax, recover, and reconnect through the comfort of a premium hot tub experience. We take pride in being Southern Arizona’s one-stop shop for everything spa-related — from sales and installation to maintenance, repairs, and warranty support.

What truly sets Tucson Hot Tubs apart is our team. We’re a group of dedicated professionals who value integrity, teamwork, and a job well done. Every role in our company matters — whether you’re greeting customers in the showroom, coordinating service appointments, or helping deliver and install a new spa. We work together to ensure every customer leaves happy and every employee feels valued.

When you join Tucson Hot Tubs, you become part of a family-oriented business that’s growing steadily and committed to doing things the right way. We offer a positive, supportive workplace where ideas are welcomed, hard work is recognized, and opportunities for growth are always available.

If you’re looking for a rewarding career with a company that values people just as much as products, Tucson Hot Tubs is the perfect place to build your future. Come grow with us — and help bring relaxation to backyards across Arizona.

Company Description

At Tucson Hot Tubs, we believe relaxation starts with great people. As a locally owned and operated business, we’ve been helping Arizona residents create backyard retreats for years — offering high-quality spas, outstanding service, and a customer experience built on trust, expertise, and care.\r\n\r\nOur mission is simple: to help our customers relax, recover, and reconnect through the comfort of a premium hot tub experience. We take pride in being Southern Arizona’s one-stop shop for everything spa-related — from sales and installation to maintenance, repairs, and warranty support.\r\n\r\nWhat truly sets Tucson Hot Tubs apart is our team. We’re a group of dedicated professionals who value integrity, teamwork, and a job well done. Every role in our company matters — whether you’re greeting customers in the showroom, coordinating service appointments, or helping deliver and install a new spa. We work together to ensure every customer leaves happy and every employee feels valued.\r\n\r\nWhen you join Tucson Hot Tubs, you become part of a family-oriented business that’s growing steadily and committed to doing things the right way. We offer a positive, supportive workplace where ideas are welcomed, hard work is recognized, and opportunities for growth are always available.\r\n\r\nIf you’re looking for a rewarding career with a company that values people just as much as products, Tucson Hot Tubs is the perfect place to build your future. Come grow with us — and help bring relaxation to backyards across Arizona.