Network Engineer with CCIE or CCNP

Job TitleCandidate should have CCIE or CCNP with Service Provider (Telecom) background along with strong BGP, MPLS, OSPF experience is neededRole DescriptionLeads engagements and provides escalation support for large scale solutions and complex issues through deep 5G technical expertise.Supports engagements by training escalation best practices to support the 5G deploymentSupports creation and dissemination of technical collateral, intellectual capital, documentation and knowledge transferProvides technical expertise and escalation support in documenting and resolving technical problems found in products, software and solutionsLeads engagements with other teams (Engineering/DevOps) to properly identify, diagnose, triage, and correct complex issues either through direct support and by root cause analysisAssists in leading team to build support / incident response options to maintain the operational readiness of customer 5G infrastructureIdentifies key maintenance areas such as hardware capabilities, software anomaly thresholds, and licensing requirementsAssists engagements with the creation of vendor support issues and the best practice use of change managementActively works with the Engineering teams for addressing systemic product, software and solution issues along and drives addressing usability and serviceability concerns.Expected ResponsibilitiesTechnical focal point incident escalation resolutionTroubleshoot and resolve complex incidents across Cisco and AWS technologies.Accountable for the accurate and timely resolution of network incidents detected.Deliver knowledge transfer to DISH NOC engineers.Partner with extended DISH operations teams for cross-technology incident resolutionContribute to troubleshooting documentation and investigations, incident handling and help guides.