Application Support Analyst Lead

Compensation: $59,500 - $75, 900 Compensation Type: Salary Employment Type: Regular Grade: E08 Position Summary Under the direct supervision of Senior Director of Enterprise Applications or Senior Director of Software Development and Integrations, this position provides leadership and technical expertise to a team of IT professionals. The Technical Team Lead ensures the successful design, implementation, maintenance, and optimization of technical solutions that support organizational goals. This role involves overseeing projects, guiding team members, and acting as a bridge between technical teams and business stakeholders to deliver high-quality outcomes. Duties & Responsibilities Mentor and provide technical guidance, performance feedback, and professional development opportunities to team members, fostering an environment of continuous learning and growth. Lead a team of engineers and other technically skilled positions that collaborates with, and participates in, cross-functional teams to design, develop, and implement innovative integrations and software development solutions, while ensuring seamless functionality between systems. May also lead the cross-functional team from the technical perspective. Design and implement robust integration architectures and strategies that connect various platforms, APIs, and third-party services ensuring seamless communication and data exchange across systems. Oversee multiple projects simultaneously, ensuring they are completed on time, within scope, and within budget. Partner and collaborate with cross-functional business units to define requirements and technology strategy, delivering technical solutions that meet organizational objectives. Oversee and implement best practices for system architecture, configuration, security management, software architecture, and system performance optimization. Collaborate cross-functionally with other product teams to develop and execute a comprehensive technical roadmap Develop and maintain technical documentation, standard operating procedures, and governance guidelines. Drive the team's goals and technical direction to pursue opportunities to enhance team efficiency and system reliability. Stay current with emerging technologies and best practices, assessing their applicability to the organization. Manage vendor relationships, including the evaluation and procurement of software and hardware solutions. Identify and coordinate technical training opportunities to upskill team members and end-users on new technologies and systems. Ensure compliance with industry standards, regulatory requirements, and organizational policies. Perform other related duties as assigned. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering or a related field AND Five (5) years of related experience. OR Associate's degree in Computer Science, Information Technology, Engineering or a related field AND Seven (7) years of related experience. OR Completed certifications in Software Engineering or Integration platforms or practices AND Ten (10) years of experience that is directly related to the duties and responsibilities specified may be interchangeable Preferences Required experience: Microsoft Power Platform (Power BI, Power Automate, Power Apps) and Microsoft Fabric Preferred experience: Microsoft Copilot Studio Best consideration date: 6/26/26 For full consideration, please include Resume and Cover Letter EEO STATEMENT: As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S. Questions about the role or application process? Call our Talent Acquisition team at View phone number on click.appcast.io. As the institution with the largest undergraduate student body in New Mexico, Central New Mexico Community College (CNM) provides affordable education to over 30,000 students and offers rewarding career opportunities to over 2,000 faculty and staff. Despite our large size, we still think of ourselves as the "CNM Family." Our diverse community of leadership, faculty, and staff work cohesively and collaboratively to make a positive difference in our students' lives, while always exploring ways to improve the institution. CNM staff is our most important resource for achieving our vision of Changing Lives, Building Community. For employees, this vision translates to a comprehensive benefits package that helps them thrive in the workplace and at home. Review our summary of benefits CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including: Health, Dental and Vision Insurance Life Insurance Long-Term Disability Flexible Spending Accounts (FSA) Dependent Care Reimbursement Employee Assistance Program Retirement Plans and Savings Generous Paid Time Off Paid Holidays Educational Benefits We support our staff and their families to continue their education, whether at CNM or other educational institutions, through our CNM tuition waivers and tuition reimbursement benefits. Professional Development Our future success depends on internally developing our employees' leadership and professional skills. CNM is committed to providing quality professional development opportunities on an ongoing basis Follow Us on The MUSE!!! Follow Us on FairyGodBoss!!! CNM has consistently ranked among the top five community colleges in the country for the number of associate degrees and certificates awarded to both Hispanics and Native Americans, and consistently ranks among the top 10 for total degrees and certificates awarded. Regardless of your role, whether you're faculty, administration, or support staff, you'll play a pivotal role in instilling students with integrity, leadership, and compassion. Qualities that bring forth capable, confident, and productive citizens who want to make a change for the better.