Bilingual CSR- Sales Assistant
Quirch Foods
Job Title
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.
Essential Duties And Responsibilities
The role will be exposed and impact the complete supply chain process with our customers:
- Improves customer service experience, engages customers and facilitates organic growth
- Keeps accurate records and documents customer service actions and discussions
- Coordinates travel arrangements, meetings, conferences, and events
- Assist Account Executive with account management
- Perform data entry when orders are completed or changed
- Resolves promotional allowances, rebates, and pricing discrepancies
- Contacts customers directly when necessary
- Assists customers with existing and new orders, account statuses and relevant problems
- Collaborates with internal departments for order coordination and delivery
- Provides any necessary data or reports to the sales team
- Other duties as assigned
Qualifications And Requirements
High School Degree or GED preferred; Bachelor's degree in Marketing or related field a plus
Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
Basic understanding of sales principles and customer service practices
Solid communication and interpersonal skills
Bilingual: English and Spanish required
Ability to travel: 1030%
Benefits
Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
401K savings Plan
Paid Holidays
Personal Time off
Employee Discounts
Quirch Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.
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