Direct Support Professional

Job Description

Job Description

Direct Support Professional (DSP)

Jacob’s Promise | Greensboro, NC

Help restore lives, rebuild futures, and strengthen communities.

Jacob’s Promise is seeking compassionate, dependable Direct Support Professionals to support our faith-based short-term housing program serving returning male citizens ages 30–55 with nonviolent offenses.

Our DSPs help maintain a safe, structured, and welcoming home where participants can build practical skills, pursue personal goals, and prepare for greater independence.

Available shifts: Evening, overnight, and weekend shifts, generally ranging from 8–10 hours.

Responsibilities

• Maintain a safe and supportive residential environment.
• Support participants with daily routines, household responsibilities, and program expectations.
• Reinforce house rules consistently while treating participants with dignity and respect.
• Encourage life skills, positive decision-making, and personal accountability.
• Work with the Success Coach (case manager) to support each participant’s goals.
• Document shift activities, participant concerns, and incidents accurately and promptly.
• Complete shift handoffs and communicate concerns to the appropriate supervisor.
• Follow emergency procedures and respond calmly to conflicts or unexpected situations.
• Maintain professional boundaries and protect participant confidentiality.

Qualifications

• Required: At least three years of experience working in the behavioral healthcare field.
• High school diploma or GED.
• Strong communication skills, sound judgment, and dependable attendance.
• Ability to work respectfully with people from diverse backgrounds.
• Commitment to Jacob’s Promise’s mission and values of compassion, service, dignity, and accountability.
• Willingness to complete required training and pre-employment screening.
• Experience in residential services, reentry programs, or direct support preferred.
• CPR and First Aid certification preferred; willingness to obtain certification required.

Who We’re Looking For

The ideal candidate is patient, observant, and able to remain calm under pressure. We seek professionals who offer encouragement, maintain clear expectations, and help participants move forward with confidence.

Employment type: Full-time/Part-time/PRN

Apply Today

Jacob’s Promise is an equal opportunity employer.