Customer Team Leader

Customer Team Leader Location: 44 Main Street Burley In Wharfedale, Leeds, LS29 7DN Pay: £14.48 per hour Contract: 21 hours per week + regular overtime, permanent contract, part time Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either Friday after 6pm, any shift on Saturday, or Sunday. 30% colleague member discount in store. You must be aged 18+ to authorise age-related sales. What you’ll do Own the day‑to‑day running of the store by leading the team on your shift Motivate, coach, and support your team to deliver great service and efficient operations Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members Support store performance through merchandising, stock accuracy, and HR processes Champion Co‑op through community engagement and membership growth What you’ll bring Passion for people and leadership The ability to work flexibly and lead by example Skills in retail, merchandising, or team management (experience not essential) Benefits Full training and career development resources 30% discount on Co‑op products in store Flexible access to your pay as you earn it Up to 10% pension contributions 36 days of holiday (pro‑rated, including bank holidays) 24/7 access to GP appointments, and colleague support programme Cycle to work scheme Market‑leading policies to help you through life's big moments Eligibility We welcome applications from everyone and we are committed to ensuring applicants from all backgrounds can apply. We are proud to be part of the Disability Confident scheme and we offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr