Director of Affordable Property Management

Job Description

Director of Affordable Property Management

Location: Bronx, NY

Reports To: Vice President, Property Management

Travel: Regular travel throughout the Bronx, Manhattan, Queens, Brooklyn, and Lower Westchester County

Company Overview

A Bronx-based real estate management company is seeking an experienced Director of Affordable Property Management to oversee a diverse portfolio of approximately 350 buildings, consisting of more than 11,000 residential units and 300 commercial units throughout the Bronx, Manhattan, Queens, Brooklyn, and Lower Westchester County.

Position Summary

We are seeking an experienced Director of Affordable Property Management to oversee a large portfolio of affordable housing properties and provide leadership and direction to a team of five Property Managers.

This is a highly visible, hands-on leadership role focused on property operations, employee development, regulatory compliance, and tenant relations. The Director will work closely with Property Managers, on-site teams, residents, internal departments, vendors, and government agencies to ensure properties are well maintained, compliant, and consistently delivering a high level of service.

The ideal candidate is a strong, results-oriented leader with extensive affordable housing experience who is equally comfortable working strategically and being actively involved in day-to-day field operations.

Essential Responsibilities

• Lead, coach, and develop a team of five Property Managers, establishing clear goals, expectations, and accountability.
• Oversee the day-to-day operations and overall performance of a large affordable housing portfolio.
• Conduct regular property visits and maintain a strong, visible presence with employees and residents.
• Ensure properties are safe, clean, well maintained, and compliant with applicable housing codes, regulations, and agency requirements.
• Ensure compliance with affordable housing programs, including LIHTC and HUD, as applicable.
• Monitor key performance indicators, including occupancy, rent collection, lease-ups, re-rentals, recertifications, inspections, violations, and maintenance.
• Proactively identify operational and compliance issues and ensure timely corrective action.
• Oversee the resolution of building violations and agency findings.
• Support Property Managers in addressing complex tenant issues and improving resident satisfaction.
• Partner with Asset Management, Compliance, Finance, Maintenance, Legal, and other internal departments.
• Manage relationships with vendors, contractors, government agencies, and other external stakeholders.
• Monitor property financial performance and provide operational input regarding budgets, reserves, and cost-effective management.
• Promote consistency, accountability, and best practices across the portfolio.
• Perform other duties as assigned.

Qualifications

• 7–10+ years of progressive experience in affordable housing, property management, supportive housing, housing development, or a related field.
• Demonstrated experience managing, mentoring, and developing Property Managers or other property management professionals.
• Strong knowledge of affordable housing programs and regulatory requirements, including LIHTC and HUD.
• Experience overseeing a large, multi-property residential portfolio strongly preferred.
• Strong understanding of property operations, regulatory compliance, maintenance, leasing, inspections, and tenant relations.
• Asset management and financial experience required, including extensive budgeting experience.
• Excellent leadership, communication, problem-solving, and organizational skills.
• Strong tenant-service orientation and experience handling complex resident matters.
• Ability to work effectively with employees, residents, senior leadership, vendors, and government agencies.
• Willingness to travel regularly to properties throughout the portfolio.
• Valid driver's license and reliable access to a personal vehicle required.

Ideal Candidate

The ideal candidate is a hands-on, collaborative leader with extensive affordable housing experience who knows how to develop strong property management teams and take a proactive approach to property operations and tenant service.

They should be comfortable establishing expectations and holding teams accountable while providing the coaching, guidance, and support necessary to achieve operational excellence.

We are an Equal Opportunity Employer.