Commercial and Retail Tire Store Manager

Job Description

Job Description

Pay: $60,000.00 - $80,000.00 per year

Job description:

We are looking for a results driven Commercial and Retail Tire Store Manager with 5 years experience in Commercial Automotive. The successful candidate will be able to enhance customer satisfaction. Meet sales profitability goals, and manage staff effectively. Preferably, a candidate with experiences in managing auto service departments, tire stores, wholesale sales, and sales department are a plus. Must have mechanical knowledge, the more the better. Candidates will have the most success if they have a background in automotive employment. Have reliable transportation to commute to the Torrington/Litchfield CT area. Please provide 10 years of employment history, if applicable. Background check and drug test will be required.

Responsibilities:
Customer Service:

• Manage Commercial Tire Store, service department, wholesale sales, and sales department.

Service Writing:

• Drive store sales & promotions with superior tire salesmanship.
• Ensure high levels of customers satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Schedule 3 service personnel schedules, including on call hours.
• Maintain outstanding store condition and visual merchandising standards.
• Report on buying trends, customer needs, profits etc.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assist training needs.
• Deal with all issues that arise from staff or customers (complaints, grievances etc.)
• Be a shining example of positive behavior and high performance.
• Build customer satisfaction and loyalty.
• Create positive results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Attend paid training to stay up to date with new developments in the tire and automotive service industry.
• Other duties as assigned.

Skills:

• Proven successful 5 years experience in automotive.
• Preferably tire store or wholesale sales in automotive management.
• Must have mechanical knowledge.
• Powerful leading skills and business orientation.
• Customer management skills.
• Strong organizational skills.
• Computer literate.
• Communicate effectively with customers.
• Strong communication and interpersonal skills.
• BS degree in Business Administration or relevant field would be a plus but not required.

Required:

• MINIMUM FIVE YEARS OF TIRE SALES EXPERIENCE
• Demonstrated success in Commercial Sales Management.
• Ability to work a retail schedule including Saturdays.
• Problem solving as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling and ongoing merchandising displays.
• Ability to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Teammate and customer communication skills.
• Negotiation and conflict resolution.

Benefits Include:

• Paid Holidays and PTO Days
• 401k with company match
• Company Vehicle
• Uniforms
• Full health benefits package, including partial company payment.

SALARY RANGE: $60,000-$80,000 Based on experience.

Plus Bonuses and other Spiff Bonus Programs

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Shift:

• Day shift

Ability to commute/relocate:

• Torrington, CT 06790: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person