Volunteer Services Coordinator

Work Shift:

Day Shift

Time Type:

Full time

Department:

CC097230 Volunteers

Summary:

Monday to Friday, 8:00 a.m. to 5:00 p.m. — Onsite

Additional Information:

The Volunteer Coordinator works under the direction of the Director of Volunteer Engagement to assist with coordinating/implementing Volunteer Engagement programming, including adult and junior volunteer programs (onboarding, annual compliance, ongoing stewardship), special events and group volunteers, and the in-kind donation program. Maintains records for each program and submits required reports for all areas to meet required deadlines.

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Bachelor's degree in a related field of study.

Required Work Experience:

High School Diploma/GED and 2 years of relevant experience, or 4 years of experience in lieu of a diploma/GED.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Certified Administrator of Volunteer Services (CAVS) - Beryl Institute of Patient Experience Institute (PXI), Certified Volunteer Manager (CVM) - Arkansas Public Administration Consortium

Description

1. Coordinates and implements the adult and junior volunteer programs. Is responsible for cultivating relationships with volunteers and developing volunteer positions that align with the strategic goals of AC. Creates training materials that are used to orient, train, and manage volunteers. Is responsible for maintaining all required records, submitting required reports, and conducting annual program evaluations.

2. Coordinates and implements the in-kind donation program. Responsible for cultivating relationships with in-kind donors, for sorting and distributing items received across the system, and for maintaining all records and reports for in-kind donations.

3. Is responsible for onboarding, scheduling, and supporting volunteer service, including weekly hospital placements (Adults and Juniors), as well as episodic special event volunteers and group volunteer service projects. Develops volunteer position assignments and collateral that align with the strategic plan and mission of the hospital and meet state and other regulatory agencies. Develops training materials to support the position assignments. Conducts orientation sessions for volunteers that clearly communicate and effectively teach educational requirements. Is responsible for volunteer satisfaction rounding.

4. Other duties as assigned.

Arkansas Children’s ( is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status ( from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report ( for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest ( provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.