Sr Manager, Operational Excellence
AMERICAN AIRLINES
IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobThis job is a member of the Operations Excellence Team within the Integrated Operations Division.Responsible for leading the team responsible for development and execution of process improvements utilizing Lean Six Sigma (LSS) methodologies to drive operational excellence and continuous improvement. In addition, this job manages and oversees development of customer project requirements, business processes and key performance indicators that improve products and services.What you'll doResponsible for the professional development of the team membersResponsible for the overall performance of the organizationEstablishes a strategic direction for the organization and manage the methods to achieve itManages the budget established for the organizationManages overall collaborative effort with operational leadership and represented work groups to develop and implement sustainable solutionsLeads the overall development and delivery of workshop/classroom trainingLeads team responsible for coaching individuals on LSS principles to drive improvementManages multiple projects and provides status updates on performance against plan to meet delivery targetsDevelops and maintains team group dynamics in support of the corporate culture visionAll you'll need for successMinimum Qualifications- Education & Prior Job ExperienceBachelor's degree in relevant field or equivalent experience/training5 years engineering and/or technical operations experience3 years of leadership experience2 years of change management experienceExperience in delivering business values that resulted in cost reduction or avoidanceExperience in leading cross-functional teamsPreferred Qualifications- Education & Prior Job ExperienceBachelor's Degree or higher in EngineeringLean Six Sigma (LSS) Black Belt certification5 years of experience in LSS or continuous improvement within commercial aviationThorough understanding of AA Policies and ProceduresSkills, Licenses & CertificationsDemonstrated ability to manage major projects on scheduleDemonstrated skills in employee developmentKnowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.Statistical analysis and computer backgroundExcellent analytical, communication, planning, interpersonal and organizational skillsAbility to multi-taskAbility to handle changing prioritiesWhat you'll getFeel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and moreFeel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
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