FRONTDESK AGENT

Full-time

HIlton Garden Inn KCK

Kansas City, KS

Job Description

Responsibilities:

Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments

Qualifications:

Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills

Job Type: Full-time

Job Types: Full-time, Part-time

Benefits:

Employee discount

Schedule:

8 hour shift
Evening shift
Holidays
Overnight shift
Weekends as needed

Apply

Vacancy posted 10 days ago

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