ASSET PROTECTION/SAFETY INVEST (RFT/MAIN STORE)

Job Description – Asset Protection/Safety Investig – (RFT/MAIN STORE) (

2600007V

) Job Number 2600007V Primary Location United States – Hawaii – Pearl Harbor Organization Hawaii District Admin Pay Range: Starting Min $19.50 + based on experience Job Summary Responsible for protecting Navy Exchange assets through investigative strategies and auditing controls designed to prevent and minimize loss potential. Duties and Responsibilities Maintain surveillance throughout the Navy Exchange facilities, to identify and detect suspicious activity contributing to both external and internal losses using various surveillance techniques, including overt and covert CCTV systems. Consistent with NEXCOM LPS policies, detect and detain individuals suspected of shoplifting; investigate other suspected incidents of fraud, waste, and abuse as directed. Prepare case reports, investigative notes, and process evidence in accordance with NEXCOM LPS standards. Conduct audits of cash registers, cash offices, retail inventory controls, and service operations as directed by the Loss Prevention / Safety Manager or Supervisor. Investigate cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems, the In-Store Processor, and other investigative tools. Conduct accident investigations involving associates and customers in accordance with NEXCOM guidelines; write reports and obtain photographic evidence as necessary. Maintain absolute confidentiality of all investigative research and case information. Maintain physical security of NEX facilities, adhering to site‑specific opening/closing procedures, key controls, electronic article surveillance policies, and intrusion detection system alarms. Maintain fire/safety controls and conduct inspections of fire suppression systems, emergency equipment, and workplace hazards. Assist management in evacuations of NEX facilities and implementation of required force protection/anti‑terrorist measures. Monitor known theft evidence, lost & found programs, and access control policies specific to the assigned Navy Exchange facilities. Assist and monitor the destruction and disposal of merchandise “marked to zero” per NEXCOM policies. Testify, as necessary, in criminal and civil court proceedings including Military Courts Martial and other disciplinary proceedings and administrative hearings. Adhere to prescribed work schedules and maintain a professional image and demeanor. Maintain dress code as prescribed by the Loss Prevention / Safety Manager or Supervisor. Promote and adhere to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and IDEAS Reward Program. Maintain knowledge of inventory shrinkage factors, high shrink departments, and current strategies to address shrinkage concerns. Assist in LPS training and awareness initiatives for NEX associates. Perform other related administrative investigative duties as assigned. Must be eligible for and obtain a Secret Clearance within six months of appointment. Benefits Paid annual and sick leave Medical/dental insurance Flexible spending account Pension plan 401(k) savings plan – up to 3% match Life insurance Tuition reimbursement Tax‑free shopping privileges Free bus passes/free parking Discounted tickets at MWR Access to Navy lodge hotels worldwide General Experience 1 year responsible experience in clerical office or retail sales, or store work of any kind, demonstrating ability to perform satisfactorily in the position to be filled. Specialized Experience 1 year experience demonstrating knowledge of general law enforcement methods and techniques or investigative work, including protection of property, equipment, or materials, and person‑to‑person relationships in maintaining rules and regulations. Substitution of Education for Experience For (2 years experience) 1 year of academic study above high school level including 6 semester hours in policy administration, police law, evidence investigation, criminology, law enforcement, or similar subjects may be substituted for each year of experience. #J-18808-Ljbffr Navy Exchange Service Command