Document Management Associate

Job Description

Job Description

JOB TITLE : Document Management Associate

REPORTS TO: Document Management Lead/Manager

DEPARTMENT: Centralized Support Services/Document Management

FLSA STATUS : Non-exempt. Monday to Friday, 8 am to 4:30 pm EST

OVERVIEW : To assist in the daily operations by processing both incoming and outgoing mail communications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receives, identifies, and delivers incoming packages internally.
• Opens incoming mail and process it accordingly.
• Meter mail and maintain meter machine reports.
• Send UPS packages as instructed.
• Fold letters and stuff envelopes.
• Faxing, emailing, or scanning documentation as instructed.
• Sorting, looking up, and counting various documents.
• Process outgoing IME Certified letter as needed. as needed
• Receive, log and process incoming certified mail as needed.
• Send outgoing mail from Document Mgmt. email as needed.
• Cover Reception desk as needed.
• Print outgoing letters using Automate, as needed
• Run and maintain the folder inserter, as needed
• Monitor and process “Return to Sender” workflow, as needed
• Performs additional duties as directed by Document Management Lead or Manager.

SKILLS :

• Proficient in Microsoft Office and Outlook, at a mid- level or above
• Organizational skills
• Data Entry Skills
• Excellent written and verbal communication skills
• Attentive to details
• Ability to follow instructions.
• Demonstrate the ability to do multiple tasks, prioritize effectively, and successfully fulfill work assignments.
• Proficient computer skills (create folders, open attachments, drag/drop PDF’ s, open/download information from CD’s & flash drives)

EDUCATION, EXPERIENCE AND TRAINING :

• High School Diploma required.
• Previous experience with Document Handling
• Prior experience in performing office-related tasks such as faxing, emailing, and scanning documents.

PHYSICAL DEMANDS :

• Carrying, Lifting, Standing, and sitting for extended periods of time.