Director of Customer Service — Hybrid Leadership & Strategy
DentaQuest
Sun Life U.S. is seeking a Customer Service Director to lead Specialty Markets, optimize co-sourcing partnerships, and drive service levels across markets. The role centers on maximizing resources and reducing loss ratio in collaboration with Dental management. You will oversee staffing, training, and performance, while ensuring privacy compliance and effective vendor management. The position requires a Bachelor's degree plus 8 years in customer service and 5 years in healthcare/dental. #J-18808-Ljbffr DentaQuest
Vacancy posted 4 days ago
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