Alterations Associate

Alteration Staff Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences. The Alteration Staff will be part of the tailoring team, providing customer service, and tailoring expertise as required. Model all Saks Fifth Avenue Customer Service Principles. Focus on achieving and exceeding individual performance and productivity goals. Maintain a consistent high level of customer service by creating and developing excellent customer relationships. Follow all Saks Fifth Avenue policies and procedures. Follow all alteration workroom policies and Tailor procedures. Ability to utilize expertise to make alterations decisions during customer fittings. Focus on all efforts on providing an exceptional customer experience. Maintain a clean and safe work environment. Support company/store and department initiatives. Ad hoc responsibilities as needed A towering strength at winning over an audience with their perspective You are a respected and proven thought leader with a quantifiable track record of success in delivering results within a large complex organization Generates a variety of approaches to problem solving including new and novel ideas Minimum 3 years' fitting and tailoring experience in high-end merchandise Ability to fit and perform alterations on a wide range of garments Possession of strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes etc. is desired and a benefit. Ability to use all standard sewing, pressing & spotting equipment Ability to use specialty machines: Double-blind, Buttonhole, Cover-stitch, Leather Knowledge of Alterations industry include fabrication and styling of luxury merchandise. High school graduate or equivalent preferred. Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact View email address on click.appcast.io . Salary Range $29.48 - $36.86* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.