Parts Counter

Avondale Toyota Retail Parts Counter

At Avondale Toyota we endeavor to change the automotive industry by providing an authentic, healthy and world-class experience for our customers and our employees through passionate and disciplined application of our One Price, One Person philosophy. The retail parts counter role is to identify, quote, bill, and distribute parts accurately and promptly to retail customers.

Job Duties:

• Provide a world class experience for our customers and your colleagues
• Adhere at all times to the One Price, One Person philosophy
• Execute all duties in a manner consistent with our values: high-character, engaged, team-player
• Relentlessly strive to improve an accurate and desirable inventory, while maintaining all retail parts and accessory displays.
• Identify, confirm, and notify customers when special orders have arrived
• Clear special order when parts are picked up
• Clearly communicate with customers to identify parts needed, always quote customer pricing and estimated time of arrival
• Constant maintenance of displays (rotating parts in displays) including cleaning glass
• Perform perpetual inventory checks
• Maintain an accurate cash drawer
• Other duties as assigned

Requirements:

Knowledge Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Knowledge of the automotive industry
• Valid driver's license

Education and Experience:

• High school diploma or equivalent.
• At least two years related experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.