Sales and Service Representative

Overview
At Univest, we believe banking should feel personal, and work should too. If you enjoy helping people, building relationships, and making a difference in your community, this could be the career for you. As our Richboro Sales and Service Representative, you'll be a trusted resource for customers who count on friendly service, everyday banking support, and financial solutions that fit their lives.

Responsibilities
BRANCH HOURS (some locations may vary):

Monday - Wednesday: 8 am - 4 pm

Thursday: 8 am - 5 pm

Friday: 8 am – 6 pm

Saturday: 9 am – 1 pm (2-3 per month are required)

POSITION INCLUDES:

Perform all teller and platform transactions promptly, efficiently, and accurately

Adhere to all procedures including operational and corporate customer service guidelines

Operate technology as required

Supervision of teller operations

Increased responsibility and adherence in signing authority

Completion of the Excel Level 1 course and completion of the Univest University Supervisor Certificate Program

Identify customer needs and cross sell opportunities to develop new business

Develop working relationships with integrated partners

Proactively initiate sales conversations

Participation and management of tele-consulting efforts

Develop knowledge and understanding of Univest Products and Services

Leverage bank promotions

Adhere to outlined sales flow

Learn and become proficient in daily operational procedures

Actively participate in branch activities, development and training programs

Manage and coach staff to desired performance levels

Responsible for compliance with laws and regulations that apply to the position, including the Univest Code of Conduct

Perform additional duties as required

Qualifications
QUALIFICATIONS:

High school diploma/GED or equivalency

Attention to detail and ability to prioritize

Experience in Retail Sales or Telemarketing with proven sales results

Strong written/verbal/organizational skills

Previous experience with MS Office Suite

Neat, professional appearance following established guidelines for appropriate dress

Successful completion of the following programs within 12 months of hire:

SSR training and certification

Consumer Loans training and certification

Teller training and certification

Univest University's "Pre-Supervisor" Certificate Program

Wage Range:
The salary for this position begins at $23.00/hr

Benefits Overview:
Univest offers a comprehensive benefits package that includes:

Health Insurance:

Medical, dental and vision coverage (single or family; begins the first of the month following start date)

Retirement Plan:

Participation in 401(k) plan with up to a 3% employer match after 6 months of employment

Paid Time Off (PTO):

15 days annually (prorated your first year)

Short Term Disability:

10 days annually of sick time with a doctors note (prorated your first year)

Holiday Time Off:

11 paid holidays

Commissions:

paid quarterly based on individual and team production

We offer company paid life insurance:

as well as other supplemental insurances

Tuition reimbursement

Employee Wellness programs:

including fitness club discounts and fitness tracker discounts/ annual reimbursement

Discounts:

on loan products

Professional development trainings

Univest

LI-Onsite

An Equal Opportunity Employer. Univest does not discriminate against any applicant for employment because of race, color, religion, religious creed, ancestry, national origin, age, sex, disability or protected veteran status.

J-18808-Ljbffr