Field Service Controls Technician

Field Service Controls Technician (Robotics & Automation)

Location: Remote (Must Live Near Major Airport)

Territory: Primarily Southeast U.S.

Travel: Approximately 80%

Compensation: $100,000 Base Salary

Benefits: Full Benefits Package

Position Overview

We are partnering with a growing automation and robotics organization seeking a highly skilled Field Service Controls Technician to support advanced automated equipment and robotic systems at customer sites throughout the United States.

This position is ideal for a hands-on technician who enjoys troubleshooting complex automation systems, traveling extensively, and working directly with customers to support commissioning, maintenance, repairs, and system optimization efforts. The role will serve as a key technical resource responsible for ensuring customer equipment remains operational and performing at a high level.

Because this is a field-based role, candidates must be comfortable with extensive travel and ideally reside near a major airport.

Key Responsibilities

• Perform troubleshooting, maintenance, and repair of industrial automation and robotic systems.
• Support startup, commissioning, installation, and validation of new equipment.
• Diagnose and resolve PLC, controls, electrical, and mechanical issues in the field.
• Support robotic systems, automated machinery, and integrated manufacturing equipment.
• Work directly with customers to identify and resolve equipment performance issues.
• Perform preventive maintenance and reliability-related activities.
• Assist with system upgrades, modifications, and controls improvements.
• Interpret electrical schematics, wiring diagrams, and technical documentation.
• Document service activities and communicate findings to internal engineering teams.
• Provide technical training and support to customers when required.
• Maintain a high level of customer satisfaction through professional field support.

Qualifications

Required

• 3+ years of experience in industrial maintenance, controls, automation, robotics, or field service.
• Experience troubleshooting PLC-controlled equipment.
• Strong electrical and mechanical troubleshooting skills.
• Ability to read electrical schematics and control drawings.
• Experience working with automated manufacturing, material handling, packaging, or robotic systems.
• Willingness and ability to travel approximately 80% of the time.
• Valid driver's license and ability to travel by air regularly.

Preferred

• Allen-Bradley PLC experience.
• Fanuc, ABB, KUKA, Yaskawa, or other industrial robotics experience.
• Experience commissioning and starting up automated equipment.
• Material handling, warehouse automation, conveyor, or packaging equipment experience.
• Industrial networking and communication protocol knowledge.
• Associate's degree or technical certification in Automation, Mechatronics, Electrical Technology, or related field.

Technical Skills

• PLC Troubleshooting
• Allen-Bradley / Rockwell Automation
• Industrial Robotics
• Automation Systems
• Electrical Troubleshooting
• Servo Drives & VFDs
• HMI Systems
• Industrial Networking
• Conveyor Systems
• Material Handling Equipment
• Mechanical Troubleshooting
• Commissioning & Startup
• Preventive Maintenance
• Customer Support

Benefits

• Competitive Compensation Package
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Company-Paid Travel Expenses
• Ongoing Technical Training & Development
• Career Growth Opportunities
• Exposure to Advanced Robotics & Automation Technologies