Automotive Technician (General Service, C, B & A Levels)

Job Type: Full time Exempt/Non Exempt: Hourly

Location Details: This is an onsite position located in our Summerville Car Care Facility.

Position Schedule/Shift: Service center hours are Monday–Friday, 7:30 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary: ACG Car CareTechnicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a manager or Service Advisor. They spend their day performing basic automotive repair,adjustmentsand maintenance procedures, including, but not limitedto;oil changes, tire replacement &repairsand general vehicle maintenance.

Key Responsibilities

• General Service Tech: Drive vehicles into service bays, prepare them for,and complete digital vehicle inspection Performs general automotive maintenance and repairs Test drive vehicles and preparevehiclesfor delivery tocustomers, after necessary repairs and maintenance are complete Keep the shop clean and organized to ensure a positivemember/customerexperience Learn from Technician A, B,and C colleagues to further advance your career
• Technician C: All General Service Tech opportunities plus: Perform automotive repairs, adjustments and maintenance procedures as outlined on repair orders Complete fluid exchanges, alignments,brake services,basicrepair,and maintenance services, etc.
• Technician B: All TechCopportunities plus: Work with, mentor,and train less experienced Technicians Performs all Service Technician C duties plusadvanced repair and maintenance services.
• Technician A: AllTechB opportunitiesplus: Work with, mentor,and train less experienced Technicians Completeelectrical repairs, diagnostic repairs, drivability diagnostics, etc.

Qualifications

Minimum Qualifications:

• All Service Techs Have a High School diploma, GED,ortechnicalschool certification
• Possessavalid driver’s license
• Have mechanical aptitude
• Are knowledgeable about automotive and/or truck systems, tools,and technical resources,andcanindependently perform a variety of basic repairs and maintenance of automobile and truck vehicles
• Understand and consistentlydemonstratethe proper use of equipment and tools used in such repair and maintenance, and the need tomaintaina clean, safe,and organized work area.
• Canconsistently provide exceptional customer service and improve customer service scores

Preferred Qualifications (GeneralServiceTech):

• G1-Auto Maintenance & Light Repair preferred
• State inspection certificate where applicable
• AC 609 Certification

Minimum Qualifications (TechnicianC):

• All General Service Tech requirements plus: Minimum of 6 months relevant experience in automotive repair or completion of formal automotive training program.

Preferred Qualifications (TechnicianC):

• All General Service Tech preferred qualifications plus: ASE Certifications(ortheir equivalent).
• A4-Suspension & Steering, A5-Brakes
• AC 609 Certification

Minimum Qualifications (TechnicianB):

• All CTech requirements plus: 3 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (TechnicianB):

• AllCTech preferred qualifications plus: Two other ASEcertifications(ortheir equivalent)
• AC 609 Certification

Minimum Qualifications (TechnicianA):

• All B Tech requirements plus: 5 years or more of experience repairing vehicles at a dealership or automotive center

Preferred Qualifications (TechnicianA):

• All B Tech preferred requirements plus: ASE Certifications (A1 – A8) with Master Technician designation or the equivalentcombination of technician certifications and ASE certifications.
• ASE certification L1-Advanced Engine Performance Specialist
• AC 609 Certification

Work Environment

May experience loud noises and odors intermittently in the shop environment. This position involves standing, walking, and normal physical mobility, including reaching, grabbing,lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight) Must haveowntoolsappropriate fortheir skill level for use in the center. Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities. Must be able tomaintainworking on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation Pay rates starting at(rate based on experience + annual bonuseligibility)

General Service Tech: $15 - $17 hourly

C Technician:$17 - $25 hourly, based on production

B Technician:$40,000 - $70,000+; hourly base withaweekly productionbonus opportunity.

A Technician:$65,000 - $110,000+; hourly base withaweekly productionbonus opportunity.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

• Health & Wellness Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).
• Financial Protection & Insurance Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.
• Retirement & Savings 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre- or post-tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
• Time Off & Leave Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
• Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. Paid leave programs, including parental, bereavement, jury duty, and military leave.
• Career Growth & Education Tuition assistance (up to $5,250 annually; 80% covered by ACG).
• Professional certification support with 100% reimbursement for eligible programs.
• Opportunities for career development and advancement.
• Additional Perks Complimentary AAA membership with roadside assistance and travel discounts.
• Adoption assistance program.

Job Posting Period

This position is open and accepting applications on an ongoing basis and may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit

Important Note

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

Equal Opportunity Employer

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

If youhavea disability andrequire an accommodation to help you complete our employment application process, please send an email View email address on click.appcast.io theaccommodation / assistance needed and a member of the Talent Acquisition Team will follow upto assist youwithin 2 business days.