Customer Service Representative
$22.65 - $30.4 per hourCynet Systems
Job Title
Pay Range: $22.65hr - $30.40hr
Requirement/Must Have:
- 1+ years of experience in customer service-related work.
- Completed Secondary Education.
- Basic understanding of customer relationship management (CRM) software.
- Strong verbal and written communication skills.
- Customer service skills and professionalism with a strong ability to diffuse customer concerns.
Responsibilities:
- Respond promptly and professionally to incoming telephone calls, chats, and tickets.
- Assist with order problems, exchanges, edits, and tracking.
- Develop knowledge of products, services, etc and effectively convey this information to customers.
- Understand and resolve compliance issues in accordance with policies and procedures.
- Be an active team member and support overall teamwork and morale.
- Adhere to all established procedures, policies, and safety rules.
- Maintain established performance levels.
Vacancy posted 1 day ago
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