Stock Supervisor

Company Overview

Founded by Santa Barbara-born sisters, Margaret and Katherine Kleveland, and a Collective of partners, DÔEN was launched in 2016 and is a digitally-led, multi-channel fashion and lifestyle brand. Our mission is to create lasting, beautiful collections while supporting individuals in all aspects of the organization, supply chain, and community. We work with domestic and international partners who share our values and commitment to gender and social equality, and we give back by partnering with foundations that directly benefit our employees, value chain, and surrounding communities.

We are an Equal Opportunity Employer.

Description of Duties

Title: Stock Supervisor

Classification: Non-Exempt

Hourly Range*: $28 - $30 per hour

Location: 1013 Madison Avenue, New York, NY 10075

The Stock Supervisor is a full-time operational leadership role responsible for owning all back-of-house inventory execution and ensuring a best-in-class stockroom experience. This role drives accuracy, organization, and efficiency across all inventory processes while serving as a critical partner to store leadership in delivering seamless product flow to the sales floor.

This individual is accountable for stockroom operations, receiving, inventory integrity, and system accuracy, ensuring product availability consistently supports elevated client experience and strong sales performance.

Essential Duties and Responsibilities:

Inventory Ownership & Leadership

• Fully own stockroom operations with a high level of accountability, accuracy, and efficiency
• Lead weekly cycle counts with full execution responsibility and accuracy ownership
• Maintain inventory integrity across physical stock and NetSuite systems
• Manage weekly and monthly return-to-warehouse processes
• Proactively identify, investigate, and resolve inventory discrepancies in partnership with Store Manager and Operations

Receiving & Systems Management

• Oversee all inbound receiving from delivery through final system reconciliation
• Ensure accurate, timely receiving in NetSuite with complete documentation and compliance
• Troubleshoot shipment discrepancies and partner with corporate teams for resolution
• Maintain high standards of system accuracy and reporting integrity

Stockroom Operations Excellence

• Maintain a best-in-class stockroom that is organized, clean, and highly efficient at all times
• Optimize product flow between stockroom and sales floor to support selling velocity
• Anticipate store needs and proactively ensure product availability
• Uphold operational excellence aligned with DÔEN brand standards

Sales Floor Partnership

• Partner closely with the sales team to ensure rapid product location and availability
• Support execution of floor sets and merchandising directives
• Act as a key operational partner during launches, peak periods, and high-volume days

Leadership & Communication

• Serve as a leader within store operations and model brand-aligned behavior
• Train and reinforce stockroom processes and standards with team members
• Communicate proactively, clearly, and solution-oriented with store leadership and cross-functional partners
• Ensure timely response to all operational communications

Success in This Role

• Fully controlled, audit-ready stockroom with consistent operational discipline
• High inventory accuracy with minimal discrepancies
• Fast, seamless product flow supporting strong sales performance
• Strong BOH-sales floor alignment and collaboration
• Clear leadership presence and ownership mindset in daily operations

Qualifications:

• Ability to communicate effectively with team members of different backgrounds, skill sets, and cultural experiences.
• 3 -5 years of stock experience.
• A high level of ownership, accountability, and initiative.
• Ability to work autonomously and take initiative; exercise discretion and good judgment.
• Ability to prioritize competing projects and meet deadlines.
• Excellent written and verbal communication skills.
• Action oriented and results driven.

Physical Requirements:

• Must be able to perform essential duties satisfactorily with reasonable accommodation.
• Periods sitting at a desk, typing, and working on a computer.
• Able to lift/move/push/pull objects up to 25 lbs.
• Able to walk, sit and stand for periods of time.
• Able to operate equipment such as computers, copy machines, phones.
• Must be able to access various areas of a given location.

Total Rewards Package

• Paid vacation, sick time, and holidays
• A fun-filled, creative work environment
• Healthcare, Vision, Dental
• 401k with company match
• Competitive salary
• Generous discount

* Compensation will be determined based on experience and other factors permitted by law.