Business Analyst

A client of Insight Global is looking for a Business Analyst to join their team. This person will be responsible for supporting, enhancing, and improving Rollins' internal CRM. On a day to day basis, this individual will be the influential and solution-driving liaison between multiple stakeholder groups throughout Rollins, constantly doing requirement gathering and uncovering business problems to be translated into changes and improvements. Rollins is looking for a true problem solver and facilitator that will own the upkeep and improvement of their CRM from a variety of different perspectives including IT support, marketing, finance, sales, and customer service. Pay rate for this position is between $40 and $65/hr.

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Required Skills & Experience
- 5+ years of strong and high-level BA experience
• Requirement gathering
• Being a liaison/middleman amongst various stakeholders
• Process road mapping and improvement experience
• Workshop facilitation on new processes
- Testing experience
- Microsoft products proficiency
• PowerPoint, Word, Excel, etc.
- SQL experience
- Experience working in an Agile environment
- Strong communication and presence is a must
• Qualities the HM is looking for:
§ Servant leader
§ Empathetic
§ Customer-first mindset
§ Curiosity
§ Engaging personality
- Strong/clean resumes
• Good grammar
• No extra "fluff" or buzz words
• Measurable accomplishments visible


Nice to Have Skills & Experience
- Leadership/mentorship experience
- Experience working with Vizio
- Financial experience from a BA perspective
- Mobile support background/experience
- Application development experience
Software delivery experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.