Special Services Representative

Southeastrans Inc

SUMMARY: This position is responsible for ensuring that members who require re-occurring transportation receive courteous and professional customer service.

ESSENTIAL FUNCTIONS

Assist members efficiently and in a timely manner by projecting a polite, courteous and professional attitude at all times.
Assist members with all transportation concerns.
Maintain accurately entered data.
Adhere to HIPAA guidelines regarding member confidentiality.
Maintain an acceptable attendance and tardiness record.
Schedule standing orders and demand trips using the NET InSight® transportation management system.
Schedule subscription trips to providers according to the Provider Assignment roster
Maintain professionalism when dealing with medical facilities.
Provide clinical staff, member providers, and members with the necessary paperwork to maintain clear communication.
Insurance verification for both dialysis and nursing home patients.
Retrieve messages from the call center for daily appointments.
Train new employees.
Assist dispatchers in writing up send-backs.
Check member files for accuracy in the system.
Process monthly recertification and attendance verification reports.

QUALIFICATIONS REQUIRED

Excellent communication skills.
Basic computer and typing skills.
Customer service experience.
Able to work in a busy environment.
Able to work independently or with a team.

MINIMUM REQUIRED EDUCATION/TRAINING

High School graduate or equivalent.

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Special Services Representative in Villa Rica, GA vacancy

Special Services Representative
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Special Services Representative Full Time Admin Support Worker Villa Rica, GA, US 30 days ago Requisition ID: 2362 SUMMARY: This position is...
Suggested
Full time
Verida Inc
Villa Rica, GA
1 day ago
Service Outside Sales Representative
...Service Outside Sales Representative The Service Outside Sales representative is responsible for growing service sales in all service areas, Service, Body Shop, and Mobile Service for Villa Rica and Cartersville Areas. Include the following. Other duties may be...
Suggested
Work at office
Peach State Truck Centers
Villa Rica, GA
3 days ago
Bilingual Customer Service Representative
...2394 SUMMARY This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services ESSENTIAL FUNCTIONS Assists callers efficiently and in a polite...
Suggested
Full time
Local area
Verida Inc
Villa Rica, GA
1 day ago
Outside Sales Representative-General Tool
$40k - $50k
...Outside Sales Representative Sunbelt Rentals--the fastest growing rental business in North... ...range of equipment that your profit center specializes in. You will do this by developing your... ...Assistance Program (EAP) ~ Length of Service Awards You will become eligible...
Suggested
Full time
Temporary work
Flexible hours
Sunbelt Rentals
Villa Rica, GA
1 day ago
Outside Sales Representative-General Tool
$40k - $50k
...equipment offering, our expertise and service are what truly distinguish us from the... ...review our opportunities! Outside Sales Representative Are you seeking an entrepreneurial,... ...range of equipment that your profit center specializes in. You will do this by developing your...
Suggested
Full time
Temporary work
Traineeship
Flexible hours
Sunbelt Rentals, Inc.
Villa Rica, GA
2 days ago
Special Servicing Specialist
...We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies... ..., health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits ( ....
Hourly pay
Contract work
Work at office
Local area
Bank OZK
Bremen, GA
1 day ago
Customer Service Representative
...Store 2723687: 3008 Alabama Ave, Bremen, Georgia 30110 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K Stores, Inc.
Bremen, GA
3 days ago
Customer Service Representative
...Store 2701882: 5785 Stewart Mill Rd W, Douglasville, Georgia 30135 Shift Availability. Evenings Time Type. Full time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be cha Customer Service...
Full time
Shift work
Afternoon shift
Circle K Stores, Inc.
Douglasville, GA
3 days ago
Customer Service Representative
...Store 2701882: 5785 Stewart Mill Rd W, Douglasville, Georgia 30135 Shift Availability Evenings Job Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-...
Weekly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Afternoon shift
Circle K Stores, Inc.
Douglasville, GA
3 days ago
Retail Service Specialist
...Retail Service Specialist The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer... ...are contacted upon shipment arrivals as needed. Ensure special orders and outside purchases are handled efficiently and...
Local area
Flexible hours
Shift work
Night shift
O'Reilly Automotive
Villa Rica, GA
4 days ago
Remote CRM Data Entry Specialist - Entry-Level
...A company specializing in tech talent is seeking a detail-oriented individual for a remote data entry position. You will maintain organized data within DealCloud CRM, ensuring accurate records to support marketing initiatives. The ideal candidate will have strong attention...
Remote work
Smash Inc
Villa Rica, GA
2 days ago
Mail Carrier - Rural - No Experience Required
$23.47 - $38.62 per hour
...Opportunities to grow within USPS Key Responsibilities Mail Delivery : Deliver and collect mail on assigned routes Customer Service : Assist customers with postal needs and inquiries Administrative Tasks : Maintain accurate delivery records and documentation...
Hourly pay
Postal Jobs Resource
Villa Rica, GA
more than 2 months ago
Mail Carrier - City - No Experience Required
$23.47 - $38.62 per hour
...Deliver mail and packages to homes and businesses on assigned routes Customer Assistance : Help customers with postal inquiries and service requests Sorting Mail : Organize and prepare mail by size, shape, and route for accurate delivery Administrative Duties :...
Hourly pay
Postal Jobs Resource
Villa Rica, GA
more than 2 months ago
Window Clerk/Customer Service - No Experience Required
$23.47 - $38.62 per hour
...Role Overview USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide. This role ensures the smooth distribution of mail while offering professional customer support. USPS provides training to help you succeed in this role. Position...
Hourly pay
Postal Jobs Resource
Villa Rica, GA
more than 2 months ago
Customer Service Representative
...Answer phones and respond to customer requests. Place customer orders in computer system. Provide customers with product and service information. Transfer customer calls to appropriate staff. Identify, research, and resolve customer issues using the computer...
Immediate start
Flexible hours
Verida Inc
Villa Rica, GA
26 days ago
CUSTOMER SERVICE REPRESENTATIVE
$55k
...Description Job Description Our Top Performing Customer Service Representatives are earning over $55,000 per year! Annual earnings include... ...disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required....
Temporary work
Work at office
Sunset Finance
Douglasville, GA
3 days ago
Mail Carrier - Rural Assistant - No Experience Required
$23.47 - $38.62 per hour
...vehicle. The position primarily involves working on weekends and holidays, with the potential for up to seven days of parcel delivery service. It is an excellent opportunity for those who enjoy working outdoors and providing reliable delivery service. Position Details...
Hourly pay
Weekend work
Postal Jobs Resource
Villa Rica, GA
more than 2 months ago
Claims Specialist I
...providers. Filing all reimbursement forms. Assisting with special rates from the Call Center. Relays instructions, messages... ...stressful situations. Knowledge of reconciliation and customer service policies and procedures. Knowledge of Medicaid Non-Emergency...
Work at office
Verida, Inc.
Villa Rica, GA
1 day ago
Remote Customer Reservations Attendant
...role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This opportunity is ideal for candidates who are organized, communicate clearly, and are comfortable working independently in...
Remote work
Flexible hours
Triptasticadventures
Villa Rica, GA
11 days ago
Pharmacy Cashier
$16 - $18 per hour
...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by... ...maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development...
Hourly pay
Work experience placement
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Walgreens
Villa Rica, GA
1 day ago
Custodian Janitor - Weekend Shift
$14 - $15 per hour
...labeling, cleaning, recycling, packaging of special and hazardous waste. Operate... ...appearance and conduct Understand customer service and satisfaction Understand... .... The requirements listed below are representative of the knowledge, skill, and/or ability...
Monday to Friday
Shift work
Weekend work
SBM Management Services
Villa Rica, GA
4 days ago
Outside Sales Representative (Former Athletes Encouraged to Apply)
...Job Description Job Description Outside Sales Representative (Former Athletes Encouraged to Apply) Company: Altitude Industry:... ...Why Altitude? Our mission is built on Ownership, Growth, and Service . We help protect small businesses and employees through industry...
Weekly pay
Full time
Local area
Altitude Development Group
Villa Rica, GA
7 days ago
Lead Customer Service Representative
...01882: 5785 Stewart Mill Rd W, Douglasville, Georgia 30135 Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-...
Weekly pay
Temporary work
Local area
Flexible hours
Shift work
Circle K Stores, Inc.
Douglasville, GA
3 days ago
Insurance and Financial Services Position - State Farm Agent Team Member
$31k - $63.8k
...Insurance And Financial Services Position - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We seek an energetic professional interested in helping our business grow through value-based conversations...
Hourly pay
For contractors
Local area
Sonja Davidson - State Farm Agent
Villa Rica, GA
3 days ago
Accounts Receivable Coordinator
...problem-solving skills and ability to work independently. Positive attitude and a commitment to providing exceptional customer service. About Us: SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties has been serving the community for over 15 years, providing...
Work at office
SERVPRO
Villa Rica, GA
2 days ago
Accounts Payable Coordinator
..., you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes...
IICRC
Villa Rica, GA
5 days ago
Telemarketer - State Farm Agent Team Member
...Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent interpersonal skills Excellent communication skills -...
Hourly pay
Part time
For contractors
Work at office
Flexible hours
Bradford Hegler - State Farm Agent
Villa Rica, GA
23 days ago
Merchandising Sales Associate
...it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following... ...This position is non-sedentary. Disclaimer _This job description represents an overview of the responsibilities for the above referenced...
Full time
Part time
Flexible hours
Shift work
Night shift
Tractor Supply
Villa Rica, GA
3 days ago
Hospitality Associate - Food and Nutrition (Evenings)
...between the patients, Food and Nutrition Services, and Nursing Services and attends to... ...to provide the best care possible, and represent our beliefs, values and who we strive to... ...Requires discretion and tact to give or get specialized information to perform duties of job....
Work experience placement
Casual work
Immediate start
Relocation package
Afternoon shift
Tanner Health System
Villa Rica, GA
9 days ago
Customer Service Representative (Sr. Loan Consultant)
...At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's...
Work at office
Lendmark Financial Services, LLC
Douglasville, GA
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Special Services Representative. Be the first to apply!