Team Lead - Healthcare - Hospital PFS

Job Family:Patient Account RepresentativeTravel Required:Up to 10%Clearance Required:NoneWhat You Will Do:The Team Lead - Hospital Claims is responsible for supervising and coordinating the daily operations and activities of the assigned team of patient account representatives. This role ensures the efficient handling of patient accounts while maintaining quality assurance standards.The individual is to provide support in developing, implementing, managing, and meeting or exceeding the operational goals of our clients and Company. The Team Lead will and may work closely with their team, project supervisors, operations managers, and the client to work on opportunities with new and emerging approaches to our clients’ business processes. This position will follow and ensure that client and company policies and procedures are followed and will also perform all job-related duties as assigned.This position is classified under a Hybrid schedule consisting of two days working from either the El Segundo, CA or Lewisville, TX offices and three days working from home.Strong Hospital Claims A/R & Billing Follow-upMentoring of fellow team members when neededSupporting of staff / supervisor to be successful and work as a teamManage day-to-day problem solving and a point of contact for team questionsQuality assurance reviews, feedback, and other trainings as necessarySending of official correspondence (e-mails) to team members, client, and providersAbility to work with other leads to develop policies and procedures, as neededProvide feedback for mid-year and year end employee reviews to leadershipOrganizing team building exercisesCreate, distribute, and monitor team members understanding of work-related job-aidesMonitor and ensure compliance with company and client standardsStrong understanding of all software/systems usedIdentify, validate, and report project trends / issuesUpdating of spreadsheets, monitoring outstanding items for each client, and providing updates to leadership, client, and teamAll job-related duties as assignedWhat You Will Need:High School Diploma/GED and 8 years of relevant experience.Relevant experience coming from the following, healthcare payor, provider, revenue cycle, business operations, or professional services environment.What Would Be Nice To Have:Hospital claims A/R backgroundDemonstrated proficiency in relevant revenue cycle processes with high production and quality standardsVerbal and written communication skills to effectively communicate with staff and clientDemonstrated proficiency interpreting relevant coding systems including, but not limited to, CPT and HCPCS and ICD-10 in a fast-paced environment.Proficiency researching billing guidelinesProviding training and mentoring to team membersAct as a role model for team, office, and company#IndeedSponsored#LI-DNIThe annual salary range for this position is $59,000.00-$98,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.Benefits include:Medical, Rx, Dental & Vision InsurancePersonal and Family Sick Time & Company Paid HolidaysPosition may be eligible for a discretionary variable incentive bonusParental Leave401(k) Retirement PlanBasic Life & Supplemental LifeHealth Savings Account, Dental/Vision & Dependent Care Flexible Spending AccountsShort-Term & Long-Term DisabilityTuition Reimbursement, Personal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachEmergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at View phone number on click.appcast.io or via email at View email address on click.appcast.io. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or View email address on click.appcast.io. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact View email address on click.appcast.io. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. #J-18808-Ljbffr Guidehouse Managed Services LLC