Patient Access Tech

Full-Time 500 Discovery Dr Administrative/Clerical Days 17.0100 Through 25.5200 * GENERAL SUMMARY * Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. * ESSENTIAL DUTIES AND RESPONSIBILITIES * Greets, instructs, directs and assists patients and visitors upon arrival to the service area. * Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. * Works collaboratively with various departments on patient access related information. * Conducts pre-registration and insurance verification for CHKDHS services. * Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs. * Performs other duties as assigned. * LICENSES AND/OR CERTIFICATIONS * None required. * MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS * High school diploma or equivalent required. * 2 - 3 years of related work experience preferred. * Minimum of six months customer service experience required, preferably in a healthcare setting. * Knowledge of third party payers, ICD-9/ CPT coding and medical terminology preferred. * Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation. * Demonstrates proficiency in computer keyboarding skills required. * Must be able to travel to varying work locations as needed. * WORKING CONDITIONS * Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent potential exposure to illness through routine work environment within a patient care area. * PHYSICAL REQUIREMENTS * Click here to view physical requirements.